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UPCOMING
UPCOMING
Effie AI: The AI for Service Desk that keeps your data local
Webinar
October 26, 2023 | 12:00
Meet Efecte Effie AI - a newly released, friendly digital assistant for IT Service Management. This webinar is a perfect way to find out how to combine productivity-boosting generative AI capabilities with full control over the security and privacy of their data.
Plattform statt Toolsammlung
Live-Webinar
December 14, 2022 | 11:00 CET
Statt abteilungsspezifischer Toolsammlungen bietet es sich für Organisationen oft an, eine Plattform zu etablieren, die Prozesse kanalisiert sowie ganzheitlich, abteilungsübergreifend digitalisiert und automatisiert. Wir zeigen Ihnen wie Sie Services einfach harmonisieren und Prozesse optimieren.
ON-DEMAND
Employee-Centric ITSM: Unleashing The Power of AI
webinar on-demand
Discover how AI can transform your ITSM processes, focusing on empowering employees with faster access to information and self-service options. We will showcase the successful implementation of OpenAI's GPT model into ITSM, highlighting the security aspects. Additionally, we will unveil our roadmap for the upcoming year, sharing the development plans and milestones, with some releases already scheduled for this year.
Cloud on Your Own Terms
webinar on-demand
Data residency and data security are utterly important topics to many companies. Nowadays it goes beyond just being GDPR compliant, with factors such as customer experience and product development being affected by it. In this webinar, we will discuss who has your data, where your data is located, and answer the question "Why does it matter that you are in control of your data?"
Transforming User Experience: New Self-Service and GPT-powered Chat
webinar on-demand
At Efecte we are constantly looking for new ways to deliver exceptional user experience to our customers and their end users. In this webinar, we take a look at two of our recent innovations, the new Efecte Self-Service, and a newly released GPT-powered Chat feature.
One platform for all your IT and Enterprise services
webinar on-demand
In this webinar, we take a look at the Efecte Service Management Platform and its new features. You will learn how to give your teams easy access to their interactions, information, and interconnections, as well as how to improve overall organizational output with the help of conversational AI, virtual assistant, Gantt view, and so on.
Efecte Tips & Tricks Training
training on-demand
Watch this free-of-charge training session for practical "how-to" tips on using the Efecte platform, an overview of the new useful features, and a piece of advice in case you need any!
Optimisation of IT Operations Management
webinar on-demand
In this webinar, we share everything you need to know to efficiently plan your migration processes or version upgrades, reduce downtimes and improve service levels, and truly utilize your IT stack as a business enabler to meet the requirements of modern business.
Efecte Chat for Service Management and Conversational AI
webinar on-demand
Watch the webinar to learn, based on real-life examples, the values that our Efecte Chat for Service Management (ECSM) and our other Conversational Automation (AI Chatbot and Voicebots) bring to various businesses and institutions.
Plattform statt Toolsammlung (German)
webinar on-demand
Statt abteilungsspezifischer Toolsammlungen bietet es sich für Organisationen oft an, eine Plattform zu etablieren, die Prozesse kanalisiert sowie ganzheitlich, abteilungsübergreifend digitalisiert und automatisiert. Wir zeigen Ihnen wie Sie Services einfach harmonisieren und Prozesse optimieren.
New Value from Enterprise Service Management
webinar on-demand
This webinar covers the best practices from the IT industry that can and should be applied to other business functions. We talk about achieving transparency of operations and perfecting data management, as well as present real-life examples of using a service management platform for both IT and non-IT units.
Efecte Chat for Service Management & Conversational AI
webinar on-demand
Efecte has recently released a Chat for Service Management that allows organizations to simplify their support processes and serve customers more efficiently. Join this webinar to learn more about how to boost your employee satisfaction, efficiency, and take your customer satisfaction ratings to the next level, all with the help of AI.
Efecte annual event: Digitalize and Automate 2022
Virtual Event - On Demand
Digitalize and Automate 2022 brought together more than 3000 people from nearly 50 countries. Over the two days, attendees could hear inspiring keynotes, insightful panel discussions, and technical deep dives, including News about the Efecte platform and solutions.
Von der Excel-Tabelle hin zum automatisierten Discovery
Webinar On-Demand
Efecte und Device42 zeigen u.a. live, was automatisiertes Discovery bedeutet, wie es umgesetzt wird oder wie eine voll funktionale CMDB aussieht und antworten auf all Ihre Fragen zum Thema Discovery und ITAM.
Tips & Tricks training covering practical ways on how to use Efecte solution better
Online training | On-demand
Too many similar views? Use of Open condition to change the search result for different needs.Searching from huge amounts of data? Creation of a Search template and making it easier for the user and system.Need some change to the UI? Find out what's new in customizing the Service Management UI.
Creating the next-gen user experience for Service Management
Webinar on-demand
User experience is a driving force of every software, and an increasingly important topic in service management as organizations of all sizes look to expand their offerings and boost employee satisfaction. Watch this webinar to learn more about how Efecte is taking an increased focus on user experience to deliver a next-gen experience by focusing on optimizing the tools users utilize daily and the needed UI developments.
Utilizing data with AI in Service Desk
Webinar on-demand
Do you want to learn how to quickly implement AI and save time in your Service Desk work.
Digitalize & Automate Event 2021
On-Demand
How can we in Europe re-build our economy with digitalization and automatization? How we can leverage our people, innovation, and technologies to succeed? How will AI, RPA, and help bring local innovations to the game?
AI to Boost Your Service Desk Productivity
Webinar
How to quickly implement AI in IT Service Management and save time in your Service Desk.
Simplifying your IT: One Single Platform for your ITSM and IGA
On-demand
Why not use the same platform for your IT service management and IAM use cases? This model has many benefits, including sustainable investment, user experience, and more comprehensive life-cycle management.
Einfach besser? ITSM und IGA auf einer integrierten Plattform
ON-DEMAND
Anhand von konkreten Anwendungsfällen zeigen wir in einer Live-Demo, wie die Nutzung von ITSM und IGA auf einer integrierten Plattform die End-to-End Automatisierung von abteilungsübergreifenden Prozessen ermöglicht.
Smartes Change Management mit ITIL 4
Webinar on-Demand
In diesem Webinar mit Live-Demo liefern die Experten von Efecte und der SERVIEW einen kompakten Überblick darüber, wie sich Change Enablement in ITIL 4 von Change Management in ITIL v3 unterscheidet und warum es sinnvoll ist, sich jetzt damit auseinander zu setzen.
More Value out of CMDB by Understanding Your Services
Webinar
Introducing a framework for combining your services and CMDB.
Identity Governance and Administration, Boosting ROI
WEBINAR
Things to consider on your path to modern identity and access management.
Addressing the Changing Identity and Access Management Space
Webinar
Ready-Made use cases for requesting, approving and managing accounts & access rights.
Modern and Secure IAM
WEBINAR ON-demand
Identity and Access Management is often considered an enormous and overwhelming project. We have great news: Governing, automating, and protecting identities is easy with a modern IAM solution.
Whistleblower - Going Beyond Compliance
WEBINAR ON-DEMAND
Complying with the EU's Whistleblower directive gives a great opportunity for companies to improve their working environments by lowering the barriers to report unwanted behavior.
How to measure to improve Digital Employee Experience
Webinar on-demand
Learn how to measure how computers and software serve employees in your organization, and how to improve the experience.
AI in ITSM
Webinar ON-DEMAND
How can IT organizations benefit from Artificial Intelligence in their IT Service Management? Discover the top 10 use cases and see a live demo of our Virtual Coach in action.
IAM - How to get started?
Webinar on-demand
Identity and Access Management can feel like an overwhelming journey. This webinar will help you consider the resources and needs of the organization, and run a successful project.
How to build Custom Applications on Efecte
Webinar on-demand
In this hands-on webinar, we show how to leverage the whole potential of your Efecte platform - build any process, report or form.
Managing Operations during difficult times: Crisis Ops
Webinar on-demand
Learn how companies can use Efecte to manage crisis, mitigate its effects on people, internal and external customers, and business.
New Approach to Managing Digital Identities
webinar on-demand
In this webinar, we uncover how to minimize the risks with a simple, flexible and affordable solution that allows any size of organization to manage identities safely - Efecte Identity Governance and Administration. The time to start your IGA journey is now!