What is ITSM and why is it at the core of many organizations today? At its best, the role of ITSM is to simplify, support and manage all of your IT department's services and data to create value for the entire organization.
ITSM - 3 greatest benefits
1. Improve your Efficiency
2. Provide Effortless End-to-End Experiences
3. Create Transparency, control and Improve Auditability
Unbeatably Agile, yet Robust ITSM Platform
Standard ITSM processes are a great way to get your customers to know Efecte. All 19 Information Technology Infrastructure Library (ITIL) practices have been certified, and, noticeably, Efecte has been the first ITSM solution provider who received Serview's ITIL 4 certifications on all of the defined practices. Based on this robust standardized platform, you can extend your customers’ solutions in whatever direction you will.
We have a robust and flexible ITSM platform complemented with quick-to-implement standard solutions. This combination offers plenty of alternatives to build a successful ITSM operations in the mid-market customer space.