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The perfect tool for everyday life - How ISS uses Efecte
ISS is the world's leading real estate and facility service provider and ISS Palvelut Oy is the leading player in its field in Finland. Global operations enable ISS to provide consistent services to multinational clients in their offices..
InfoCare customers - happy Efecte Chat for Service Management users
InfoCare is the leading Nordic provider of innovative IT solutions and has been a customer of cloud-based Efecte IT Service Management since 2016. InfoCare's own device management and customer service requests are handled by Efecte.
The Somerset Cancer Register
Solutions from Efecte: Contract management Customer Lifecycle Management Product management Customer Service Management (ticketing) Service Level Management Self-Service for customers Key benefits: Fit-for-purpose workflows for Customer..
Valmet Automotive streamlines identity and access management for 5000 with Efecte IGA solution
Solutions: Efecte Identity Governance Administration (IGA) Efecte IT Service Management (ITSM) Key benefits: Significant time savings through automated provisioning of new users to AD Lower risk and error through automated, workflow-based..
Bechtle IT system house Hamburg
With 70 IT system houses in Germany, Austria, and Switzerland, IT trading companies in 14 European countries, and over 11,000 employees, Bechtle AG is one of the most successful international IT service providers. Bechtle IT system house..
Musti Group
Musti Group has an over 270-store chain of pet specialty retailing that annually serves over a million pets and their “parents.” The company has grown to be more than ten times bigger than its closest competitor in the Nordic market. On..
The Church of Sweden
In 2017, the Church of Sweden started the procurement process for a CMDB (Configuration Management Database) with the main purpose of being able to improve the support of ITIL processes in the organization. However, selecting Efecte as a..
Tampere Universities
Tampere University community has been using Efecte as their ITSM system since 2019. Thorough mapping of existing IT- infrastructure and processes laid a solid foundation for the project. The number of Efecte licenses has more than tripled..
ICT Elmo and AINS Group
Two Finnish companies, ICT service provider ICT Elmo and design and engineering consulting company AINS Group formed a unique alliance in 2020. As alliance partners, they both have full access and transparency to the alliance’s operations..