Customer cases
Efecte works with mid-size and large customers, as well as public organizations in the Nordic countries and Europe. We have more than 300 customers and experience of over 1000 customer implementations.
Customer cases
Efecte works with mid-size and large customers, as well as public organizations in the Nordic countries and Europe. We have more than 300 customers and experience of over 1000 customer implementations.
What do our customers think of us?
Flexible - Agile - Easy to use - Adaptable - Safe - Effective - Cost Efficient - Easy to Deploy
How have we helped our customers to digitalize and automate?
South Point achieves visibility and control over the IT assets with Efecte
The situation South Point, a provider of student accommodation in South Africa, faced significant challenges in managing its IT services. The lack of service management processes and the absence of ITIL practices were becoming noticeable..
Metsähallitus made demanding identity management easy with Efecte
Metsähallitus had already been using an identity management system that was nearing the end of its lifecycle. Through a public tender and with the help of an external consultant, a search was launched to find a suitable partner for a new..
Solving customer problems at once: Istekki, an IT service provider, replaces several legacy systems with one
The situation “Due to our background and fast growth, we had a collection of more than 10 different systems to perform our core processes in the supply chain,” says Kristo Jokela, Director of End Users Services at Istekki. Employees..
Athena Beteiligungen GmbH
Athena is an independent investment company based in Hamburg, Germany. True to the company motto "More than just an investor", Athena provides companies not only with money, but also with know-how, a network and a comprehensive..
Helmholtz Munich
With 2,475 employees, Helmholtz Munich is investigating how diabetes, allergies and chronic lung diseases are triggered by environmental influences. The scientists use the knowledge gained in this way to develop innovative therapeutic..
Rödl & Partner
The consulting and auditing company Rödl & Partner was founded in Nuremberg in 1977 by Dr. Bernd Rödl. His son, Prof. Dr. Christian Rödl, has been Chairman of the company since the beginning of 2011. In addition to auditing, Rödl & Partner..
Online orders were overloading Vepsäläinen’s customer service: Discover their innovative solution
Vepsäläinen is a Finnish retailer of design furniture and interior products, where sustainable design and quality have always been drivers of business and e-commerce development. As customer flows shifted online due to the pandemic, there..
A-Insinöörit and IGA - Increasing Efficiency with a Single Platform Approach
A-Insinöörit assists developers, builders, property developers, and housing companies in succeeding in their projects by providing all planning and project management services for residential, industrial, and infrastructure projects...
The perfect tool for everyday life - How ISS uses Efecte
ISS is the world's leading provider of Integrated Facility Services and ISS Palvelut Oy is the leading player in its field in Finland. Global operations enable ISS to provide consistent services to multinational clients in their offices in..
InfoCare customers - happy Efecte Chat for Service Management users
InfoCare is the leading Nordic provider of innovative IT solutions and has been a customer of cloud-based Efecte IT Service Management since 2016. InfoCare's own device management and customer service requests are handled by Efecte.
The Somerset Cancer Register
Solutions from Efecte: Contract management Customer Lifecycle Management Product management Customer Service Management (ticketing) Service Level Management Self-Service for customers Key benefits: Fit-for-purpose workflows for Customer..
Valmet Automotive streamlines identity and access management for 5000 with Efecte IGA solution
Solutions: Efecte Identity Governance Administration (IGA) Efecte IT Service Management (ITSM) Key benefits: Significant time savings through automated provisioning of new users to AD Lower risk and error through automated, workflow-based..