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THE BIGGEST EUROPEAN SERVICE MANAGEMENT EVENT 2024

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WATCH THE RECORDING

THE BIGGEST EUROPEAN SERVICE MANAGEMENT EVENT 2024

efecte-DA21-logo-horz-2-borderless

WATCH THE RECORDING

THE BIGGEST EUROPEAN SERVICE MANAGEMENT EVENT 2024

efecte-DA21-logo-horz-2-borderless

WATCH THE RECORDING

THE BIGGEST EUROPEAN SERVICE MANAGEMENT EVENT 2024

efecte-DA21-logo-horz-2-borderless

WATCH THE RECORDING

MATRIX42

The European Choice in Service Management

Turn your Service Management into a business accelerator

The new Matrix42 portfolio:

Pillargraphic
Find Your Best Fit: Wherever you are in your Service Management journey - from affordable, out-of-the-box ticketing to Enterprise Service Management (ESM) and a fully integrated Enterprise Management Suite.

Your support and your data always close at hand: With strong local presence and European data centers.

Cloud your way: Cloud, on-premise or hybrid, you can choose the deployment model that best aligns with your needs.

Our solutions

Whichever stage of the service management journey you're in, we offer solutions tailored to your needs.

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Matrix42 Core

AI-powered IT Service Management that offers a quick start with key processes out of the box.

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Matrix42 Professional

Powerful Service Management with out-of-the-box processes that let you go beyond IT and into the business areas.

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Matrix42 Enterprise

Strategic end-to-end IT Management with a holistic and granular view of IT assets, services, processes & devices.

Key benefits

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Data residency and privacy

Work with a modern, European, and cloud-based platform to meet your specific needs of data privacy, data residency, and other compliance requirements.

Matrix42_5_Successfully Audit

Scalability and Integrations

Support your business growth with a scalable and extensible platform that enables easy integration with other tools, enterprise functions, and agile business processes.

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AI-based to unlock productivity

Benefit from secure and responsible AI technologies to reduce the cost of service and boost productivity as well as the digital employee experience.

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Strategic IT Management

Discover and manage assets, provide services for people to consume, automate support processes, optimize services and processes, and secure identities and endpoints.

Over 5,000 companies trust us. Here's why:

PinkVERIFYTM Certified 11 Processes
IT Service Management, SERVIEW GmbH
Service Desk, techconsult GmbH

5 reasons to choose Matrix42

93%

Customer satisfaction rate

10m

Daily users worldwide

3x

Quicker to implement

51%

ROI using our ESM Platform

30

Years of experience

Ready to try Matrix42?