Cloud-based Service Management

Efecte's Secure European Cloud

Efecte provides a five-star European cloud-based service management allowing its customers to focus on their core business.

Efecte's Secure European Cloud

Efecte provides a five-star European cloud-based service management allowing its customers to focus on their core business.

Secure European Cloud

Efecte is fully committed to securing all data and has shown that the Efecte SaaS platform is created and operated in a highly secure and reliable manner. Efecte has achieved the  ISO/IEC 27001:2013 certification, the international standard for information security management systems, using its own cloud platform for Risk Management.

Operate securely with Efecte

  • Govern your IT according to local regulations and keep your data in Europe.

  • Keep your services going with 99% (99,95% in Premium service) minimum availability and 24/7 monitoring.

  • Operate securely using Efecte's ISO 27001 certified European cloud or flexibly from any data center.

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View ISO 27001 Certifications

Choose a Cloud Service Level that meets the needs of your business!

A private cloud enables all the benefits of cloud operations including automated upgrades and backups with the ability to meet even the most demanding needs. Efecte Cloud is deployed on-premises, in your own data center, or in the data center of your choice.

Premium

| 99,95% guaranteed availability (24/7)

| Prioritized support (8-18 EET, 7-17 CET)

| Customer Success Manager

| Delivery team with direct contacts

| 12d included consultancy work (yearly)

| 5 training vouchers

| Nearly unlimited cloud storage (based on our Fair Usage Policy)

| Flexible maintenance windows

| Automatic reporting and event notifications

| Annual recovery test

| Multi-site redundancy

Plus

| 99,9% guaranteed availability (24/7)

| Prioritized support (8-18 EET, 8-17 CET)

| Named consultants with a guaranteed delivery time

| 6d included consultancy work (yearly)

| 1 training voucher

| Nearly unlimited cloud storage (based on our Fair Usage Policy)

| Flexible maintenance windows

| Automatic reporting

Standard

| 99% guaranteed availability (24/7)

| Service Desk (8-16 EET, 9-17 CET)

| 100GB cloud storage

Interested in hearing more about our cloud services and service levels?

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