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Ebooks, market reports, webinars, and more to help you grow.
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Addressing the Changing Identity
Identity and Access Management, Webinar
Ready-made use cases for requesting, approving and managing accounts & access rights.
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Digitalize and Automate 2021
IT Service Management, Enterprise Service Management, Digitalize and Automate 2021, Events
#1 ITSM event in Europe took place in September 2021 with 1800 attendees from 22 countries. Day 1 covered key notes on how to drive digital growth in Europe while day 2 was focused on Efecte's product news and customer experience.
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Whistleblower Directive - Going Beyond Compliance
Whistleblower, Webinar
Be compliant and create a safe working environment by promoting speak-up culture.
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RiA Vendor Selection Matrix™ for ITSM Tools in the Upper Midmarket 2021
IT Service Management, Market Report
Research in Action (RIA) recognizes Efecte as Market Leader for IT and Enterprise Service Management tools.
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IDG Study 2021 - ITSM / ESM Market Trends in Germany
IT Service Management, Enterprise Service Management, Market Report
Report answers questions like; What is the impact of the Corona pandemic on IT Service Management? Is IT ready for digitalization?
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AI inom ITSM
IT Service Management, Artificial Intelligence, Webinar
Hur kan IT-organisationer dra nytta av artificiell intelligens i sin IT Service Management? Är Hyperautomation en hype eller en funktion du behöver i många år framöver? Efecte kommer i detta webinar att diskutera olika användningsfall där AI kan leverera konkret värde inom ITSM.
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AI in ITSM
IT Service Management, Artificial Intelligence, Webinar
Wie können IT-Organisationen von Künstlicher Intelligenz in ihrem IT Service Management profitieren? Ist Hyperautomation ein Hype oder eine Fähigkeit, die Sie in den nächsten Jahren brauchen werden?
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AI in ITSM
IT Service Management, Artificial Intelligence, Webinar
How can IT organizations benefit from Artificial Intelligence in their IT Service Management? Is Hyperautomation a hype or a capability you need for years to come?
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ISG Provider Lens™ Quadrant Study ESM 2021
Enterprise Service Management, Market Report
Efecte has been identified as Rising Star for Enterprise Service Management Tools in Germany by ISG in 2021.
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Tech Debt: Addressing the Problem and Building for a Digital Future
Digitalization, Ebook
Every organization has some level of tech debt, but is your tech debt under control? Find out why tech debt matters now, what are your options, and how to reduce the impact.
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Tips for excelling with AI in ITSM
IT Service Management, Artificial Intelligence, Ebook
If you are looking to add AI to your ITSM system, you should first evaluate your maturity, the value you hope to achieve, direction, and risks.
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ITIL 4: Agile revolution or repackaging the old?
IT Service Management, Agile, Ebook
ITIL 4 was released in late February 2019. What are the differences to ITIL V3 and what is the added value offered by the new version of the best practice framework for companies and their IT departments?
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