Cloud-based Service Management
Try Efecte for Free
Try Efecte for Free
Try Efecte for Free

Library

Get inspired with eBooks, market reports, and white papers.

Library

Get inspired with eBooks, market reports, and white papers.

All Resources

Ebooks, market reports, webinars, and more to help you grow.

Showing out 1 - 12 of 33 (Show 12)

Addressing the Changing Identity

Identity and Access Management, Webinar

Ready-made use cases for requesting, approving and managing accounts & access rights.

Sign up

Digitalize and Automate 2021

IT Service Management, Enterprise Service Management, Digitalize and Automate 2021, Events

#1 ITSM event in Europe took place in September 2021 with 1800 attendees from 22 countries. Day 1 covered key notes on how to drive digital growth in Europe while day 2 was focused on Efecte's product news and customer experience.

Watch the recording

Whistleblower Directive - Going Beyond Compliance

Whistleblower, Webinar

Be compliant and create a safe working environment by promoting speak-up culture.

Watch the recording

RiA Vendor Selection Matrix™ for ITSM Tools in the Upper Midmarket 2021

IT Service Management, Market Report

Research in Action (RIA) recognizes Efecte as Market Leader for IT and Enterprise Service Management tools.

Download resource

IDG Study 2021 - ITSM / ESM Market Trends in Germany

IT Service Management, Enterprise Service Management, Market Report

Report answers questions like; What is the impact of the Corona pandemic on IT Service Management? Is IT ready for digitalization?

Download resource

AI inom ITSM

IT Service Management, Artificial Intelligence, Webinar

Hur kan IT-organisationer dra nytta av artificiell intelligens i sin IT Service Management? Är Hyperautomation en hype eller en funktion du behöver i många år framöver? Efecte kommer i detta webinar att diskutera olika användningsfall där AI kan leverera konkret värde inom ITSM.

Se webinaret

AI in ITSM

IT Service Management, Artificial Intelligence, Webinar

Wie können IT-Organisationen von Künstlicher Intelligenz in ihrem IT Service Management profitieren? Ist Hyperautomation ein Hype oder eine Fähigkeit, die Sie in den nächsten Jahren brauchen werden?

Webinar ansehen

AI in ITSM

IT Service Management, Artificial Intelligence, Webinar

How can IT organizations benefit from Artificial Intelligence in their IT Service Management? Is Hyperautomation a hype or a capability you need for years to come?

Watch the recording

ISG Provider Lens™ Quadrant Study ESM 2021

Enterprise Service Management, Market Report

Efecte has been identified as Rising Star for Enterprise Service Management Tools in Germany by ISG in 2021.

Download resource

Tech Debt: Addressing the Problem and Building for a Digital Future

Digitalization, Ebook

Every organization has some level of tech debt, but is your tech debt under control? Find out why tech debt matters now, what are your options, and how to reduce the impact.

Download resource

Tips for excelling with AI in ITSM

IT Service Management, Artificial Intelligence, Ebook

If you are looking to add AI to your ITSM system, you should first evaluate your maturity, the value you hope to achieve, direction, and risks.

Download resource

ITIL 4: Agile revolution or repackaging the old?

IT Service Management, Agile, Ebook

ITIL 4 was released in late February 2019. What are the differences to ITIL V3 and what is the added value offered by the new version of the best practice framework for companies and their IT departments?

Download resource

Check out our latest webinars

Sign-up for upcoming webinars or watch them on-demand.