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Ebooks, market reports, webinars, and more to help you grow.
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DataEnter
IT Service Management, Customer Case
Finding the perfect fit with Efecte Service Management. “Having a partner whose direction we could trust was one of the key factors.”
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RiA Vendor Selection Matrix™ for ITSM Tools 2022
IT Service Management, Market Report
Research in Action (RIA) recognizes Efecte as Market Leader for IT and Enterprise Service Management tools.
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More Value out of CMDB by Understanding Your Services
CMDB, Webinar
A model for easily combining your services and CMDB for increased efficiency.
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AI to Boost Your Service Desk Productivity
IT Service Management, Artificial Intelligence, Webinar
How to quickly implement AI in IT Service Management and save time in your Service Desk.
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Identity Governance and Administration, Boosting ROI
Identity and Access Management, Webinar
Things to consider on your path to modern identity and access management.
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Addressing the Changing Identity
Identity and Access Management, Webinar
Ready-made use cases for requesting, approving and managing accounts & access rights.
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Digitalize and Automate 2021
IT Service Management, Enterprise Service Management, Digitalize and Automate 2021, Events
#1 ITSM event in Europe took place in September 2021 with 1800 attendees from 22 countries. Day 1 covered key notes on how to drive digital growth in Europe while day 2 was focused on Efecte's product news and customer experience.
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Whistleblower Directive - Going Beyond Compliance
Whistleblower, Webinar
Be compliant and create a safe working environment by promoting speak-up culture.
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IDG Study 2021 - ITSM / ESM Market Trends in Germany
IT Service Management, Enterprise Service Management, Market Report
Report answers questions like; What is the impact of the Corona pandemic on IT Service Management? Is IT ready for digitalization?
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AI in ITSM
IT Service Management, Artificial Intelligence, Webinar
How can IT organizations benefit from Artificial Intelligence in their IT Service Management? Is Hyperautomation a hype or a capability you need for years to come?
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ISG Provider Lens™ Quadrant Study ESM 2021
Enterprise Service Management, Market Report
Efecte has been identified as Rising Star for Enterprise Service Management Tools in Germany by ISG in 2021.
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