Get inspired with eBooks, market reports, and white papers.


Get inspired with eBooks, market reports, and white papers.

Agile Resources

All of our Agile content, in one place.

Showing out 1 - 7 of 7 (Show 12)

ITIL 4: Agile revolution or repackaging the old?

IT Service Management, Agile, Ebook

ITIL 4 was released in late February 2019. What are the differences to ITIL V3 and what is the added value offered by the new version of the best practice framework for companies and their IT departments?

Download resource

Agility Made Easy - Your Introduction into Agile

Agile, Ebook

What is agile, it's values and principles, favorable conditions, and some of the methodologies and tools used; serving as an introduction for newcomers and a refresher for seasoned veterans.

Download resource

Six Pitfalls to Avoid on Your Way to Agile Service Management

Agile, Ebook

Agile Service Management has been on the agenda of most IT leaders for some years now. This guide will help you avoid 6 of the most common pitfalls when applying agile in practice on your service operations.

Download resource

Agiles Service Management und ITIL 4: Theorie und Praxis

Agile, ITIL 4, Webinar

Serview und Efecte haben alle wichtigen Grundlagen des Agile Service Management für Sie aufbereitet und stellen Ihnen diese in Theorie und Praxis in einem einmaligen Webinar vor.

Webinar ansehen

How to Capitalize on Agile, the New Currency of Business

IT Service Management, Agile, Webinar

What, in practice, does it take to lead an agile operation or become an agile organization? Panu Hannula, CIO of Musti Group, the leading Nordic pet specialist retailer and Niilo Fredrikson, CEO of Efecte, the European alternative for cloud-based service management, share their experiences.

Watch the recording

Agile Service Management with SAFe 5.0 Webinar: Agile Service Management with SAFe 5.0 - Theory and Practice

Agile, Webinar

In this webinar by KPMG and Efecte, you will get an up-to-date view on applying SAFe and Agile Service Management in theory and practice.

Watch the recording

IT Service Provider Shifted to Agile ITSM in 1,5 weeks

IT Service Management, Agile, Customer Case

Get acquainted with our customer example, where an IT Service Provider digitized and automated their service processes in just 1,5 weeks. You can see the benefits realized below and download the case.

Read more

Check out our latest webinars

Sign-up for upcoming webinars or watch them on-demand.