Library
Get inspired with eBooks, market reports, and white papers.
Library
Get inspired with eBooks, market reports, and white papers.
IT Service Management Resources
All of our IT Service Management content, in one place.
Showing out 1 - 12 of 29 (Show 12)

2022 ITSM-Marktstudie
IT Service Management, Enterprise Service Management, Market Report
ITSM-Trends und -Herstellervergleich in Deutschland
Scroll to read more
Herunterladen
Valmet Automotive
IT Service Management, Identity and Access Management, Customer Case
Valmet Automotive spart Zeit und Geld durch ein effizientes Management des jährlichen Zustroms von 1.000 neuen Mitarbeitern
Scroll to read more
Mehr lesen
Tampere Universitäten
IT Service Management, Identity and Access Management, Customer Case
Die Fusion der Universitäten von Tampere ermöglicht die Vereinheitlichung der Dienstverwaltungssysteme
Scroll to read more
Mehr lesen
DataEnter
IT Service Management, Customer Case
Finding the perfect fit with Efecte Service Management. “Having a partner whose direction we could trust was one of the key factors.”
Scroll to read more
Read more
RiA Vendor Selection Matrix™ for ITSM Tools 2022
IT Service Management, Market Report
Research in Action (RIA) recognizes Efecte as Market Leader for IT and Enterprise Service Management tools.
Scroll to read more
Download resource
Istekki
IT Service Management, Enterprise Service Management, Customer Case
Lösung von Kundenproblemen auf einen Schlag: IT-Dienstleister ersetzt mehrere Altsysteme durch ein Einziges.
Scroll to read more
Mehr lesen
Senckenberg Gesellschaft für Naturforschung
IT Service Management, Enterprise Service Management, Customer Case
Efecte als zentrale Plattform für die Digitalisierung von Verwaltungs- und IT-Prozessen
Scroll to read more
Mehr lesen
Bechtle IT-Systemhaus Hamburg
IT Service Management, Enterprise Service Management, Customer Case
Mehr Agilität und Zufriedenheit durch eine zentrale ESM-Plattform für Mitarbeiter und Kunden
Scroll to read more
Mehr lesen
Keusote
IT Service Management, Identity and Access Management, Customer Case
Die IAM-Lösung von Efecte ermöglicht es Keusote, seine mehr als 5000 Identitäten über ein einziges, einheitliches System zu verwalten.
Scroll to read more
Mehr lesen
AI to Boost Your Service Desk Productivity
IT Service Management, Artificial Intelligence, Webinar
How to quickly implement AI in IT Service Management and save time in your Service Desk.
Scroll to read more
Watch the recording
Digitalize and Automate 2021
IT Service Management, Enterprise Service Management, Digitalize and Automate 2021, Events
#1 ITSM event in Europe took place in September 2021 with 1800 attendees from 22 countries. Day 1 covered key notes on how to drive digital growth in Europe while day 2 was focused on Efecte's product news and customer experience.
Scroll to read more
Watch the recording
IDG ITSM-Marktstudie 2021
IT Service Management, Market Report
Die Studie betrachtet den Status Quo des ITSM und ESM in Deutschland
Scroll to read more
HerunterladenCheck out our latest webinars
Sign-up for upcoming webinars or watch them on-demand.