Consultancy & Delivery Services

Our experts are working for your success in all steps of the collaboration. Onboarding runs smoothly with Efecte Adacemy - we have trained skilled administrators for Efecte solutions.

Consultancy & Delivery Services

Our experts are working for your success in all steps of the collaboration. Onboarding runs smoothly with Efecte Adacemy - we have trained skilled administrators for Efecte solutions.

Consultancy and Delivery Services

Efecte Consultancy and Delivery Services consist of:

Project Management services ensure your implementation and development projects run smoothly.
Solution Consultancy helps you to implement and develop your Efecte solution according to Efecte’s best practices.
Care and Buddy services provide ongoing support, which is timed and resourced according to your organization’s needs.
Outsourced Administrator service support if your organization does not have resources for administering your Efecte solution.

Advisory consultancy

You can use Efecte platform Baseline out-of-the-box to establish a basic setup for service management.

To gain full advantage of the platform, you need customer understanding. Identify your customers and map the services you offer to internal and external target groups.

Our consultants help you refresh service processes, consolidate corporate practices with Efecte tools and establish Enterprise Service Management Office functions.

The outcome of Advisory Consultancy is a well-defined Service Catalogue for your organization. The Service Catalogue contains customer-specific definitions like service times, priority definition rules, service request models, and change request classifications.

In Identity and Access Management scenarios, we help you find the best path from your current situation towards automated digital processes, e.g., in managing employee lifecycles.

Consultancy & Delivery Services