"Milla has strong experience in leading and developing businesses in various environments. Her biggest motivators are continuous improvement of customer experience and quality. At Efecte, she helps customers to plan and develop service management systems to provide the best possible value for business."

Senior Service Management Advisor, Efecte Plc
MILLA KUOSMANEN

"Jonne is experienced in designing and implementing service management systems. He enjoys designing solutions that set the foundations for efficient service management. Due to his background in industrial engineering and performance management, he is eager to link business aspects to service management solutions. In addition to designing solutions, he helps customers to implement and develop service management systems."

ESM Product owner
JONNE KAUKO