"Aki works as a Product Manager and has more than 15 years of experience in IT Service Management. Aki has previously worked as an ITSM Consultant and Presales. For the last 6 years Aki has been a part of Efecte products team and most recently the product owner for the new self-service project."
Product Manager, Efecte Plc
"Ewa has extensive experience in business process optimization across multiple industries, including manufacturing, construction, logistics, and consumer goods and services. Her passion for organizational operations improvement led her to the IT industry, where at Efecte she helps clients identify business processes best suited for automation - focusing primarily on the use of conversational automation tools and artificial intelligence."
Sales Director, InteliWISE (Efecte Plc)
At Efecte we are constantly looking for new ways to deliver exceptional user experience to our customers and their end users. In this webinar, we will take a look at two of our recent innovations, the new Efecte Self-Service, and a newly added GPT-powered Chat feature.In this webinar, we discuss the following:
- How Efecte Self-Service is matching the evolving industry trends
- How Efecte Self-Service is used in practice
- GPT-powered Chat for agents - ultimate time-saver feature
- The features and possible use cases of GPT-powered Chat
- Our plans and ideas for future development