ITSM Event of the Year
Top Speakers, Panels and Demos
Welcome to Digitalize and Automate 2022
Pre-registration is now open for Digitalize and Automate 2022, one of Europe’s biggest and most exciting #ITSM and #ESM events.
In 2021 we brought together almost 2,000 professionals, thought leaders and students to discuss and define the way forward for European digital platforms. This year we have a bold ambition: to make Digitalize and Automate even bigger and more impactful.
Over the two days, you’ll hear inspiring keynotes, insightful panel discussions and technical deep dives that you won’t want to miss. You’ll also be among the first to hear about new Efecte platform features, product roadmaps and innovations.
Sign up today – and look out for keynote speaker announcements and a detailed agenda in the coming weeks!
The pace to digitalize and automate has gained new urgency in these extraordinary times. Like never before, organizations must balance user expectations of a smooth IT experience with the need to improve productivity and protect critical assets from cyber-threats.
We’ll talk about these themes head-on at Digitalize and Automate 2022, with Day 1 devoted to Accelerating Digitalization and Automatization in Europe and Day 2 focusing on re-designing work to meet the needs of a new era.
Day 1: Accelerating Digitalization and Automatization in Europe
On Day 1 we’ll explore how digitalization and automation help organisations to operate more efficiently and to achieve their growth targets. With our core values being tested as the economic environment gets tougher, how can we draw on European innovation to support sustainable growth and prosperity – both in our own organizations and around the world?
Watch out for some exciting keynote speaker announcements – and sign up now to get updates!
Day 2: Work, redesigned
On Day 2, discover how Efecte is helping organizations across Europe to re-design work to meet the needs of a new era. How can you deliver the next-generation user experience that digital natives expect? How can you embed AI into your work processes to increase efficiency? How can you protect your key assets – like digital identities and digital services – in the age of hybrid working? And how can you choose the right deployment model for your organization?
Read more about the topics we'll go through on Day 2
Highlights from 2021
At first I thought that one more time I'll be participating in boring lecture-like event, but oh my was I wrong... I loved everything about this event, especially your openness.
- Feedback from 2021 Event
Day 1 - September 27
|Welcome to Digitalize and Automate 2022 - Accelerate growth in Europe moderated by Reidar Wasenius|
|OPENING KEYNOTE: Niilo Fredrikson, CEO of Efecte|
|KEYNOTE: Jussi Tolvanen, CEO of DNA|
|KEYNOTE: Markus Bause, CEO of Serview|
|11.30 - 12.30||LUNCH BREAK|
|KEYNOTE: Aleksandra Przegalinska, Associate Professor and Vice-President of Kozminski University|
|KEYNOTE: Matthias Walter, CEO of fastbreak.one|
|14.00 - 14.15||BREAK|
|KEYNOTE: Surprise speaker|
|CLOSING KEYNOTE DAY 1: Niilo Fredrikson, CEO of Efecte|
Day 2 - September 28
|TIME (CEST)||Getting your ROI with user experience||Designing software with user experience in mind||Technology vision and the future of user experience|
|9.30 - 9.55||Efecte Product keynote: Work redesigned- Digitalize & automate with exceptional user experience|
|10.00 - 10.25||Customer Keynote - User Experience|
|10.30 - 10.55||Partner talk: The power of usability & employee satisfaction on ROI||Defining modern Service Management to capitalize on experience||Viewpoint on re-defining European Cloud|
|11.00 - 11.25||From ticketing to enterprise service management - new ways to create value||Introducing a new approach for IGA||Enriching IT processes with deep visibility into all your IT assets|
|11.30 - 11.55||Customer talk: Focus on digital transformation||Towards exceptional user experience, Case study - self-service modernization||Viewpoint on security: Our approach to prevent cyber threats|
|12.00 - 12.55||LUNCH|
|13.00 - 13.25||AI Keynote: Conversational AI to drive better business results and employee satisfaction|
|13.30 - 13.55||Partner talk: Focus on European alternative||New ways to work with Service Management||Agile integration ecosystem and edge computing|
|14.00 - 14.55||Round table and wrap-up|
Join us for one of the biggest virtual ITSM events of the year!
Sign up now for free!