Embrace Agile ITSM with Kanban boards and tools promoting self-organization. Move past a static approach of assigning tasks and allow your experts to shine. Expand and incorporate other business areas using SAFe principles, ensuring your organization is never held back.
Find out more about agile service management and the importance of choosing the right practices and solutions in our guide: Six Pitfalls to Avoid on Your Way to Agile Service Management.
Streamline end-user interactions with our intuitive self-service portal. Simplify reporting and task management with standard or custom reports and dashboards and automate any process using our intuitive, drag-and-drop workflow engine.
Get started from day one with the out-of-the-box practices, workflows, and reports within Efecte ITSM. Efecte ITSM includes quarterly feature upgrades to make sure that your IT practices will never fall behind. Easily expand or customize any services, practices, or configurations to meet your exact needs.
Artificial Intelligence is making its way towards IT Service Management. Our white paper brings a holistic approach to all areas where AI will play a vital role and enhance the way we work.