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A complete guide to support your IT Service Management buying decision
A complete guide to support your IT Service Management buying decision
IT Service Management Buyer's Guide
Your choice of ITSM vendor will affect your organization for many years to come. But how can you be sure to have the right process in order to make the best possible buying decision?
Efecte's ITSM buyer's guide will support you with the decision making process by giving you suggestions on things to consider and questions to ask.
In order to make the best possible decision, you need to fully understand the needs of your organization as no vendor will know your processes and organization like yourself.
Secondly, it is important to ask the right questions when it comes to for example:
- End-user experience
- Configuring processes
- Information Security
- Hosting
- Licencing models
- Reporting
- Vendor selection
Get more guidance on what questions to ask and consider when looking for an ITSM solution. Choose wisely!