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Stay up to date with trends in digitalization and automation and get inspiration for agile service management.

Embracing AI Responsibly: Interview with Päivi Rekonen

This week we discussed the developments in AI and its implications for the IT industry and its...

Unveiling The Future of Work: Interview with Dr. Daniel Susskind

In this interview, we dive into the transformative impact of technology on the future of work with...

Empowering ITSM with AI: Interview with Ewa Karczmarczuk

Today, we have the pleasure of reconnecting with Ewa Karczmarczuk, a Conversational AI expert and a...

Navigating the Slowdown in Global IT Spending in 2023: How ITSM Can Counteract

This year, the global IT industry has seen numerous challenges, including a noticeable slowdown in...

European public organizations look for secure, flexible, and easy-to-use service management solutions

Efecte’s flexible, adaptable and easy-to-use SaaS solutions are fast turning us into the service...

Cloud on Your Own Terms - The Need for European Cloud Services Is Constantly Growing

Over the last decade, the use of cloud services has become more commonplace, so much so that nearly...

Starting a Conversational AI journey - Interview with Ewa Karczmarczuk

As the topics of artificial intelligence and, specifically, conversational automation, are gaining...

European hospital saves hundreds of thousands of euros per year with Efecte IGA solution

In healthcare, every cent spent on unnecessary admin is a cent that could instead be spent on...

5 ITSM Trends for 2023

As the year comes to an end, many of us turn our eyes to planning the future. We at Efecte...