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Stay up to date with trends in digitalization and automation and get inspiration for agile service management.

Starting a Conversational AI journey - Interview with Ewa Karczmarczuk

As the topics of artificial intelligence and, specifically, conversational automation, are gaining...

European hospital saves hundreds of thousands of euros per year with Efecte IGA solution

In healthcare, every cent spent on unnecessary admin is a cent that could instead be spent on...

5 ITSM Trends for 2023

As the year comes to an end, many of us turn our eyes to planning the future. We at Efecte...

Operational Level Agreements and how to better track team level efficiency

Service Level Management is one of the most important practices in ITIL 4 to ensure that services...

Must organizations sacrifice productivity for security, or vice versa?

79 percent of organizations agree that remote work had a negative impact on cybersecurity, putting...

Day 2 of Digitalize and Automate 2022 - What's new in Identity and Access Management

It’s been another information-packed day at Efecte’s virtual event ‘Digitalize and Automate’, and...

Day 2 of Digitalize and Automate 2022 - New ways to work in ITSM

It’s been another information-packed day at Efecte’s virtual event ‘Digitalize and Automate’, and...

Day 2 of Digitalize and Automate 2022 - IT Discovery

It’s been another information-packed day at Efecte’s virtual event ‘Digitalize and Automate’, and...

Day 2 of Digitalize and Automate 2022 - Redefining the European Cloud

It’s been another information-packed day at Efecte’s virtual event ‘Digitalize and Automate’, and...

Work redesigned - Day 2 of Digitalize and Automate 2022

It’s been another information-packed day at Efecte’s virtual event ‘Digitalize and Automate’, and...

Day 2 of Digitalize and Automate 2022 - Customer and Partner Voices

It’s been another information-packed day at Efecte’s virtual event ‘Digitalize and Automate’, and...

Digitalization and Automation: New Perspectives - Day 1 of Digitalize and Automate 2022

In 2020, Digitalize and Automate came to life with a clear message and mission: a wake-up call that...