Cloud-based Service Management
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Efecte Blog: Service Management

Why a Virtual Coach? – The Inside Story

Efecte recently announced its first implementation of Artificial Intelligence for IT support...

Get your ITSM ready for AI in 5 steps

AI is an exciting topic within IT Service Management (ITSM). It has the potential to unlock new...

Risk Management Made Easy - The Path to ISO/IEC 27001

This is a story on how we at Efecte handle information security risks through a Risk...

The New Normal - Trends in Digitalization and Automation

What is the New Normal? At the moment, everyone seems to have an opinion on how the industry is...

How to Build Your Configuration Management to Serve the Business

We have been involved in more than 300 CMDB configuration processes, and based on that...

The Road to a Workplace Culture Built on Trust

During challenging times, a lot depends on trust and company culture. How we all live it can...

Mitigating Corona Together – letter to Efecte’s customers

Today, I want to tell you about a new Crisis Ops solution we are making available without...