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Best Practices for Service Management: The Value Chain in ITIL 4
ITIL 4 is here with a service value system including a value chain. ITIL or IT Infrastructure...
Cloud-based Service Management
Efecte Blog: ITSM (3)
Getting Started with SAFe
Are you looking for ways to decentralize your decision-making processes and become more Agile? You...
Mitigating Corona Together – letter to Efecte’s customers
Today, I want to tell you about a new Crisis Ops solution we are making available without...
Chasing the perfect service experience
Efecte helps European Service Providers boost their business, flexibly manage services, and delight...