Designing, planning, delivering, and operating IT services can be complicated. Receiving and processing employee incidents and requests can be a time-consuming endeavor. By implementing a comprehensive solution that digitalizes and automates your services, you can dramatically improve your organization's efficiency and throughput.
Excellent customer service is no longer a differentiator, but a necessity. It is essential to implement customer-specific, automated workflows to delight your customers effectively.
Employee experience and retention are quickly becoming a key priority for every organization. HR departments are looking to re-organize, centralize, and automate repetitive questions to allow their team to focus on developing transformational projects instead of simple requests.
The amount of information, processes, and systems used through an organization's departments are quickly expanding in scale and complexity. The need for a central and integrated system to manage all of the data and processes surrounding these services is quickly becoming critical.
Standard Solutions are comprehensive solutions that are created and maintained by Efecte. These solutions include extensive templates, low-code workflows, pre-configured reports, and roles. These solutions include ready role, permission, and report configurations according to industry best practices.
Community Solutions can be created by any member of the Efecte ecosystem, including service providers, partners, customers, and Efecte itself. Community Solutions consist of downloadable templates, low-code workflows, and pre-configured reports for each use case. Community Solutions are shared on open-source principles under creative commons attribution license on the Efecte Community ».
Custom Solutions are individualized solutions designed and built by senior administrators of customers, partners, or Efecte to meet the exact needs of customers. Custom solutions can be built from or extended from our standard or community solutions. Through the versatility and flexibility of the Efecte Platform, we can work with our customers to create the exact system they need. Every custom solution has at least one public reference on Efecte's customer success story page.