Efecte Solutions

From simple ticketing and self-service, to company-wide process optimization, our cloud-based service management software will help you perfect your services.

IT, Enterprise and Identity Management

Efecte has a collection of web-based solutions for IT Service Management (ITSM), Enterprise Service Management (ESM) and Identity and Access Management (IAM) enabling effortless flows of work and information.


IT Service Management

The activity of designing, planning, delivering, and operating information technology services can be complicated. Receiving and processing employee incidents and requests can be complicated. Improve efficiency by digitalizing and automating IT service delivery.

IT Service Management

Identity and Access Management

Networks of managed identities and applications are vast: employees, subcontractors, suppliers and even customers require access to company resources. The ability to easily manage these identities is one of the most important components of an organization’s security infrastructure.

Identity Governance and Administration | Identity Management

Enterprise Service Management

Digitalize more than just IT with Enterprise Service Management. HR, security operations, finance and other departments can dramatically improve their business operations by digitalizing services and integrating service management and self-service solutions.

HR Service Management | Contract Management    
Financial Service Management | Business Service Management

Integration Services 

Get the most out of your Efecte solution and integrate with leading systems. Efecte Integration Service allows easy integration with almost any application, vendor system or technology needed to run your business smoothly. These integrations allows organizations to connect, visualize and monitor a range of integrations.

 Cloud API Connectors | Legacy App Connectors
Social Media Connectors

European Data Centers

Regardless of the type of cloud chosen your organization can rest easy knowing all of the data centers Efecte uses are ISO 27001 certified and located in Europe.

A Cloud for Every Need

Efecte's solution is available in various deployment models depending your company's preferences and security requirements. 


Standard Cloud

When you are looking for a standard solution based on best practices with typical cloud security requirements, Efecte Standard Cloud is the solution for you. Our standard cloud option will easily suit the majority of organizations. The standard cloud includes one self-service portal and service management tool.

| No infrastructure of your own needed
| Secure data storage

MSP Cloud

Efecte MSP Cloud is the solution for Managed Service Providers (MSP). The MSP cloud includes everything in the standard cloud and supports running multiple self-service portals and integrating multiple active directories (AD).

| No infrastructure of your own needed
| Multiple AD and self-service portals

Private Cloud

Private clouds enables all the benefits of cloud operations including automated upgrades and backups with the ability to meet even the most demanding needs. Efecte Private Cloud is deployed on-premises, in your own data center, or in the data center of your choice.

| Usage and data storage in your own infrastructure
| Operated by Efecte

AI and the Future of ITSM. How will AI impact the way we work?

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