Your business as a Service Provider is all about offering services that allow your customers to focus on their core. No matter whether you are a Managed Service Provider offering IT outsourcing or a Business Service Provider helping your customers with their finances, HR, or facilities, you face the same demands:
In today's tough global competition you need to be able to innovate new services to your customers and to expand your business to new verticals.
A modern service provider manages both internal and external services with unified tools and automates routine work. You need visibility to SLAs and bottle-necks.
In order to help your customers succeed, you need to provide them with tools that are easy to deploy, easy to configure and offer a consumer-like user experience.