Cloud-based Service Management
Digitalize and Automate 2021 – The Countdown Has Started

Digitalize and Automate 2021 – The Countdown Has Started

Returning to normal, hybrid, or...

During a very relaxing summer break, I was thinking about which kind of working environment we will return to in the fall. Can we return to the normal we know, or are we returning to something else? The only thing is certain – we all will need resilience in changing the way we work, our mindset, and how things get done in our working places.

Many organizations have taken a giant leap in Digital Transformation, and the need to embrace the digitalization and automation mindset has never been as important.


What is next?

I believe we in Europe are at crossroads, dealing with re-organizing work, digitalizing business processes to improve effectiveness and productivity, and addressing the ever-increasing competition from other world powers. Digitalization and automation of work and adopting an agile, digital mindset will create opportunities to build long-lasting growth also in this part of the world. It is our responsibility to ask: what can we do as Europeans to make it happen?


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In our Digitalize and Automate event in September last year, we sent out a wake-up call for European companies and the public sector to join forces to grow Europe as a more powerful player in the world of digital platforms. This year, we are continuing the story and doing more.

In our event this year, we have invited founders of European growth companies to share their stories. We’ll hear examples from organizations with a digital mindset – it is not about digitalizing a form here and a workflow there – it is about digitalizing everything you possibly can.


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Moreover, this year we are extending the message to students in Europe. We are offering free ITIL ® 4 training to these future doers who will be the key players in taking Europe to the next level of digitalization. Increased awareness and knowledge of Service Management will help drive Europe's digitalization agenda.

These are the challenges we will answer in our annual event. Digitalize and Automate 2021 will take place on September 15th and 16th, and is going to be one of the largest European digital events focusing on digitalization and automation this year.

A fully packed agenda

Digitalize & Automate 2021 brings together thought leaders, service management enthusiasts, and students – all with the shared purpose of helping Europe prosper and grow in today’s world through digitalization & automation. We at Efecte have now started the countdown for the event – it is only four weeks away.

On Day 1 of the event, we will have thought-provoking keynotes that provide ideas and inspiration for European companies to drive growth with digitalization and automatization.

On Day 2, you will get tools for automating service processes that improve efficiency and user experience. We will lay out our vision for ITSM, ESM, and IAM for the years to come. Learn about key trends in service management, utilizing machine learning (AI) in problem-solving, and what to expect from the next-generation online user experience.


It might be a lot to ask to join us for two full days – but I guarantee it will be worth your time. As the event is fully digital, you will have the option to pick and choose the right sessions for you. If time is not on your side, you can still just register and watch the show later! Have a look at the agenda and get your note equipment ready!

The event will be a must-attend if you are interested in:

  • Collaborating to build a strong future for European digital platforms
  • Staying on top of the latest trends in digitalization and automation
  • Adding value and improving ITSM, ESM, and IAM experiences
  • Managing your IT and business services efficiently, based on data and ITIL 4
  • Quick, easy, and compliant ways to improve your Identity and Access Management
  • Free opportunity for students to learn to digitalize and automate processes with service management tools

I am excited to be part of the event, and I am looking forward to seeing you there.

Our goal is to break the 2000 attendee limit out of 20 countries, and we are on a great track to make that happen.

Come and join this pack of industry leaders!

Register Now

Register for the student track

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