Cloud-based Service Management
Efecte | Posts and latest trends about agile Service Management | Steffan Schumacher

Steffan Schumacher

COO @ Efecte. As the COO I am responsible for Efecte’s go-to-market strategy and field operations. This includes all of the customer journey from sales, marketing, customer success and support. My passion is to digitalize the customer journey and make Efecte the European Alternative to all of global players in the Service Management space. We help our European customers to digitalize and automate their services!

Digitalize and Automate 2021 – The Countdown Has Started

Returning to normal, hybrid, or...

During a very relaxing summer break, I was thinking about...

Building a Five-star Digital Customer Experience - Make It Your Superpower

Business-to-business (B2B) customers are increasingly expecting a service experience they know...

Efecte: The European ITSM partner of your choice

Efecte is an ITSM cloud software provider that builds its partnerships based on our values and...