DA21 program













Welcome to Digitalize and Automate 2021 – Accelerate growth in Europe

Moderated by Reidar Wasenius


Sarah Al-Hussaini, Ultimate.ai


Marcus Bause, Serview

PANEL DISCUSSION: How to Leverage People, Innovation, and Technologies to Succeed in Europe
Efecte & Student Audience
CUSTOMER VOICE: Digitalizing and Automating


Welcome to Digitalize and Automate 2021: Opening of Day 2

Moderated by Reidar Wasenius

KEYNOTE: Efecte Product Vision and Roadmap

Santeri Jussila, CPO of Efecte

KEYNOTE: Efecte Customer Speaker
ITSM Best Practices – What Have We Learned
Self-Service to Meet Today's Employee Expectations
How to Run a Secure and Scalable European Cloud
AI to Boost Your IT Productivity
How to Automate Your Enterprise Business Processes
Quality Assurance at the Center of SW Development
Playbook for Business Agility
New Ways to Govern and Automate Digital Identities
Integration Ecosystem Use Cases and Best Practices
Customer Story MSP (in German)
Customer Story (in Finnish)
Customer Story (in English)
KEYNOTE: Customer Experience – A Look into the Future

Kirsti Laasio, CXO Advisory, Board Professional

Panel Discussion: The Future of Service Management
Event Summary and Closing with Efecte CEO Niilo Fredrikson & COO Steffan Schumacher

Niilo Fredrikson, CEO of Efecte

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