Efecte Platform Highlights

The Perfect Platform for Any Service

You can manage your services with a variety of different solutions, so what makes us different? Apart from having over 20 years of experience in the service management industry, and an excellent track record with our customers, it might be some of the cool stuff that we have included.

The Efecte Platform offers many unique features not available with other solutions all without the need for integrations, complicated configurations, or compromises.

Kanban Board »
Visual Workflow Automation »
Visual Analyzer »
Cloud Models »
Even More Video Highlights »

Still need more? Have a look at our integration service.

The Kanban Board that Knows How Your our Business is Run

Help teams succeed by giving them a solution which combines automation and kanban.

The New Standard for Agile Service Management

Efecte's Kanban Board adds a new level of transparency to any process, team, or operation. Allow anything from IT to enterprise services or even the CMDB to viewed from a new angle. Our fully integrated Kanban Board view allows any user to create a Kanban board view using any information within the service management tool.

Give your team a truly versatile solution and watch what they can do. Allow any process, or task to become agile, not just incidents and tasks.
Boost teamwork by increasing visibility. Allow every member to visually see tasks that need to be completed, are in progress or have been recently completed.
Improve experiences across your team through self-organization. Allow members to select their tasks instead of being reliant on managers, workflows, or another means for assignments.

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What makes Efecte's Kanban board different?

Agile meets Automation

Supercharge output and agile through a fully integrated workflow engine and Kanban board.

Make any Service Agile

Create a Kanban board from any template to include the exact information you need to manage any service.

Personal Kanban Boards

Everyone can create a Kanban board to simplify tasks, improve visibility and organization.

Watch Efecte's Kanban in Action!

Speed-up your Work with Visual Workflow Automation

Streamline services and reduce manual labor by creating automation for any process or task.

Take your Automations to the Next Level

Your team is bombarded with requests, questions, and incidents daily. Help alleviate some of the more time-consuming tasks if not entire processes. Our Visual Workflow Automation makes creating, monitoring, and developing workflows easy through the included nodes and drag-and-drop design.

Utilize your team's full potential by having them only focus on unique or difficult tasks.
Improve end-user experiences by keeping them in the loop by sending automated updates of their requests and incidents.
Better manage your team's tasks by adding advanced filtering to incidents, questions, and requests based on any attribute.

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What makes Efecte's visual workflow automation different?

Make Developments Safer

Check out and import workflows between environments for testing.

Easily Create Automations

Create the workflows you need with our drag-and-drop workflow engine.

Instantly Review Statuses

Check if a workflow is running, canceled, finished or has an error.

Watch Efecte's Visual Workflow Engine in Action!

Gain New Insights with Visual Analyzer

Get a better insight by viewing all of the linkages between items, people, services, and more.

Get a Complete Look into Anything at Once

Issues are quickly becoming increasingly complex as services, processes, and items become even more interconnected. Efecte's Visual Analyzer is the perfect tool to gain complete insight into these linkages. Instantly see which services, people, or items are connected; expand an issue or dive deeper by simply selecting what else you need to see.

Quickly diagnose the effect of an outage or incident. Review all of the items, services, and people linked with the effected item.
Simplify the processes of reviewing service delivery chains to identify potential issues or bottlenecks and solve them before they become critical.
Create and review advanced organization charts that show the people, services, and items within a department to make resourcing easier.

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What makes Efecte's visual analyzer different?

Simplifying Processing

Open any selected data card with one-click to review the details or edit the information.

Manage Anything

Any user can open Visual Analyzer for any data card in the service management tool.

Intuative User Experience

Expand or reduce cards by double-clicking or using the control pannel.

Watch Efecte's Visual Analyzer in Action!

A Cloud for Every Need

Regardless of the type of cloud chosen your organization can rest easy knowing all of the data centers Efecte uses are ISO 27001 certified and located in Europe.

Standard Cloud

When you are looking for a standard solution based on best practices with typical cloud security requirements, Efecte Standard Cloud is the solution for you. Our standard cloud option will easily suit the majority of organizations. The standard cloud includes one self-service portal and service management tool.

| No infrastructure of your own needed

| Secure data storage

MSP Cloud

Efecte MSP Cloud is the solution for Managed Service Providers (MSP). The MSP cloud includes everything in the standard cloud and supports running multiple self-service portals and integrating multiple active directories (AD).

| No infrastructure of your own needed
| Multiple AD and self-service portals

Private Cloud

Private clouds enables all the benefits of cloud operations including automated upgrades and backups with the ability to meet even the most demanding needs. Efecte Private Cloud is deployed on-premises, in your own data center, or in the data center of your choice.

| Usage and data storage in your own infrastructure
| Operated by Efecte