Santeri Jussila

Santeri Jussila is the Chief Product Officer (CPO) of Efecte since March 2021. He is responsible for leading Efecte's product management, vision, and strategy. Before joining Efecte Santeri worked for 14 years in various international management positions at Nokia and before that at Comptel. He has considerable experience in the field of international product and customer experience development of tech industries.

The Service Management Trends 2024

The new year is in the starting blocks and as we look forward to the developments in the ITSM...

De-mystifying AI for Service Management

No doubt AI is the talk of the town right now. And yes, there is some hype around it also 😉 With...

European public organizations look for secure, flexible, and easy-to-use service management solutions

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5 ITSM Trends for 2023

As the year comes to an end, many of us turn our eyes to planning the future. We at Efecte...

6 ITSM Trends for 2022

As the year comes to an end, many of us turn eyes on planning the future. We in Efecte Product...