Cloud-based Service Management
Efecte Board member Brigitte Falk awarded CIO of the Decade

Efecte Board member Brigitte Falk awarded CIO of the Decade

Espoo, October 27, 2020 - Brigitte Falk, member of the Efecte board of directors and CIO/COO of FORCAM, has been awarded the "CIO of the Decade 2020" recognition at an event organized by Confare and Ernest&Young.

More than 200 IT managers and CIOs from the DACH region were nominated and over  350,000 online voters decided the ranking.

The winners for the DACH region were officially announced on 20 October 2020 in Jumeirah Hotel Frankfurt Frankfurt/Main. Brigitte Falk has been awarded the recognition for Germany against 100 other nominees from mid-sized and big companies.

CIO of the Decade_preis“CIO of the decade 2020” nominees include CIOs and IT managers who have moved, shaped, or changed industries in their function over the last ten years. The evaluation is based on an online voting process in which more than 350,000 votes were cast from the IT community.

"We congratulate Brigitte Falk on being named CIO of the Decade 2020 and are delighted to have a highly experienced, multi-award-winning manager and visionary on the Efecte board of directors," said Niilo Fredrikson, CEO of Efecte. “Being the European alternative for cloud based ITSM solutions, it is very important for us to work with personalities who share our values and passion for digitalization and customer experience because we are competing against the world's best players.”

At Efecte, Brigitte Falk will be contributing her experience in planning and implementing complex IT and digitization projects. At Efecte's annual congress "Digitalize and Automate" she recently spoke about the requirements and technologies for a successful digital transformation - and what organizations can learn from successful players. She emphasized that an orientation towards people is decisive for the success of innovations: "Not only the belief in technology, but also the belief in people is the driving force for real, far-reaching changes. She predicted that the future belongs above all to companies that align their products strictly to the wishes of their customers. To achieve this, organizations should above all promote managers who are willing to take risks and who can empower and inspire teams.

Her complete keynote can be found at 

About Brigitte Falk

Brigitte Falk has already received the "Women in IT Europe Award" in 2019 and was voted "CIO of the Year" by CIO Magazine in 2018. She has extensive experience in senior management and in the planning and implementation of IT and digitization projects. During her career, Brigitte Falk has held various management positions at SAP, Simplicity Company, Celsio and Cronimet and is now COO/CIO at the software company FORCAM and board member at Efecte Plc.

About Efecte

Efecte helps service organizations digitalize and automate their work. Customers across Europe leverage our cloud service to operate with greater agility, to improve the experience of end-users, and to save costs. The use cases for our solutions range from IT service management and ticketing to improving employee experiences, business workflows, and customer service. We are the European Alternative to global players in our space. Our headquarters is located in Finland and we have regional hubs in Germany and Sweden. Efecte is listed on the Nasdaq First North Growth Market Finland marketplace.  

For more information: 

Niilo Fredrikson, CEO   

Steffan SchumacherCOO 
+358 50 524 0873  


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