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The New Standard for Agile Service Management

Efecte is your European alternative for digitalizing and automating work: be agile, improve experience, and invest wisely.

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Efecte-Crisis-Ops

Managing operations during difficult times: Deploying a Crisis Ops Solution

Watch our On-Demand webinar to get step-by-step instructions on deploying our crisis ops solution!

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Bechtle IT-Systemhaus Hamburg

Bechtle IT-Systemhaus Hamburg

Mehr Agilität und Zufriedenheit durch eine zentrale ESM-Plattform für Mitarbeiter und Kunden

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Some of the 300 companies we have the pleasure to help:

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What does Efecte do and what is ITSM?

In the following video, Efecte´s CEO Niilo Fredrikson explains  what ITSM actually is, and what Efecte´s role in your service management can be.

If you are new to ITSM, you might also want to check out: What is ITSM - All you ever need to know

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