Efecte | The Service Management Platform for your IT, Business and IAM

DIGITALIZE AND AUTOMATE 2022 | SEPTEMBER 27-28 | ONLINE

Join us for one of the biggest virtual ITSM events of the year!

Digitalize and Automate with exceptional experiences. Discover how Efecte is helping organizations across Europe to re-design work to meet the needs of a new era.

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Digitalize and Automate is done

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Discover the Efecte Service Management platform including ITSM and IGA for free.

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Our Solutions

IT Service Management | ITSM

Enterprise Service Management | ESM

Identity Governance and Administration | IGA

Does your current IT Service Management tool meet your needs?

Is your IT Service Management tool flexible enough?

Does your current ITSM tool cover all your growing needs? Or is it approaching the end of its lifecycle?

Efecte is easy to customize and integrate with your other tools. And because it’s a cloud-based solution, you get all the security and performance you need.

With Efecte…

–You get a solution that is modern and easy to use

–Your ITSM tool capabilities will grow with you

–Your other tools can be integrated into ITSM

Are you using all the capabilities of your IT Service Management tool that you are paying for?

You pay high license fees for a tool with all the bells and whistles. But are you really using all the capabilities that you are paying for? Or is the tool too complex?

Efecte gives you the features and licenses you actually need, without charging you for unnecessary functionality.

With Efecte…

– You get flexibility with licensing
– You can do more by yourself without coding
– You can choose from various cloud models

Are you still using email to manage services?

Taking care of IT services by email is slow and inefficient. And what happens to critical tasks when key employees switch roles or are unavailable?

Efecte’s cloud-based IT Service Management system will give your team more agility, and improve your customer experience.

With Efecte…

–Your IT and other business services run better and smoother
–You have complete transparency about workload and end results, helping you make decisions based on data
–Your team does less manual work, and has more time for things that actually matter

We Are Efecte

We are the European Alternative to global ITSM players. We believe awesome software can be created in Europe. We understand the data and privacy requirements in Europe. We build relationships based on trust, respect, collaboration. We provide a SaaS platform for public or private cloud in your country.

With Efecte You Will

Improve user experience

Easy and intuitive to use with codeless workflow design
Hub for all end-user services
Powerful, visual reporting
AI, robots, and collaborative tools like Kanban and chat

Operate securely

Design, development, operations, and service in Europe
Govern your IT and IAM according to local regulations and keep your data in Europe
Safety with ISO 27001 certified European cloud

Be more agile

Flexible, scalable platform for all services
Codeless workflow design

Save costs

No hidden fees or complicated pricing structures
Quick and easy implementation
Flexible, scalable platform for all services
Integrates with your existing tools

Gartner Peer reviews from our customers

"Reliable solution for service management needs and beyond"

"Very reliable and flexible."

"Efecte system/product, offering wide scalability to service management and ITSM"

Are you ready for Whistleblower?

Efecte Whistleblower is easy to implement and will help to ensure you stay compliant. The solution meets the requirements of the EU Whistleblower Directive (Directive 2019/1937).