Efecte | Cloud-based service management

Customer Installations

We help our customers daily with the digitalization of all of their enterprise service management systems, ranging from ITSM to HRSM and even IAM.

Years of Experience

We have been developing and deploying service management systems that are flexible enough to meet any business need that can easily be integrated almost anywhere.

SaaS Platform

We are experts in deploying cloud-based service management systems from a single platform with almost 10 years of experience focusing on SaaS.

Join the European event for #ITSM and beyond!

Service Management for Europe, from Europe

As the European Alternative to global players, we believe awesome software can be designed, developed, and operated in Europe. We understand the unique requirements surrounding legislation and data privacy in Europe. We believe in building lasting relationships with all of our customers based on trust, respect, collaboration based on European culture. We provide our customers with a SaaS platform deployable in a public or a private cloud environment in your country.

Enjoy Mobile-First End-User Experiences

Make requests, incidents, queries, and more with our self-service portal, feating a mobile-first design. Add multi-room chat to improve your experiences further.

Service Management System Self-Service Portal

Supporting Agile Service Management

Provide teams the tools they need to work using agile methods and processes, including embedded reporting, dashboards, and Kanban boards. Use our low-code, drag-and-drop workflow automation to automate any process.