The story of Efecte 

We love services 

and our mission is to perfect them.

We offer cloud-based service management software, Nordic at heart and optimized for European businesses and public sector & local service providers.

Efecte - A Finnish success story

Established in 1998, Efecte has grown from a small IT Service Management solution provider in Finland to a leading actor on the Enterprise Service Management market in Finland, the Nordic countries and now also in Germany. The company is listed on the Nasdaq First North marketplace since 2017. Efecte is headquartered in Finland and has operations in Sweden, Denmark and Germany.

Efecte offers cloud-based (Software as a Service, SaaS) service and identity management solutions, supported by professional services. They streamline and simplify the management of services, IT systems and infrastructure in organizations. 

Efecte serves more than 300 customers, including medium-sized to large and public organizations, and employs around 100 software business professionals.

In 2018, Efecte celebrated its 20th anniversary! Read more about our journey so far.


2018 celebrated 20 years of Efecte

Efecte's journey over more than 20 years


Founded under the name Bitmount Systems Oy. Foundation for the company´s current service management software.


New name: Efecte Oy.


Expansion into Nordic countries begins.


Moving into partner-model.


Reshaping after financial crisis. Strategy renewal and move to cloud-based operation model. RM5 Software acquisition.


Launch of new Efecte solution platform.


Expansion into Germany.


First listing in the Nasdaq First North marketplace.

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