The latest addition to the Efecte Partner Ecosystem is TROIA, a Slovenian-based company covering a customer base from a variety of countries. With the Efecte solutions, TROIA will focus on Slovenia, Croatia, Serbia, Montenegro, Bosnia and Herzegovina, North Macedonia, Estonia, Latvia, and Lithuania markets.
Efecte continues its strategy of expanding to new markets as the Leading European Alternative in service management and after adding TROIA to its partner ecosystem, Efecte has established its presence and availability to deliver services in 24 countries.
This promising and exciting partnership allows Efecte and TROIA to build a unique and comprehensive offering to support the needs of the region mentioned above, as TROIA is well-established and highly competent to deliver asset and service management solutions.
With Efecte's cloud-based platform, TROIA will be able to offer a wide customer base the tools to digitalize and automate their work, and to manage identities and access rights. Basically to run their whole business with Efecte single platform solution.
"TROIA's expertise and presence in a wide region will enable Efecte to reach a new audience and accelerate the mission to digitalize and automate services. We want to provide Troia's customers with the best solutions out there. As Efecte is growing we believe in strong and coherent partnerships and look forward to growing our business together", says the COO of Efecte, Steffan Schumacher.
Rastko Kadijevic , Head of Sales, TROIA
”We are excited to introduce Efecte as part of our portfolio. Efecte’s solution gives our ITSM offering the diversity we need. TROIA is now able to target all market segments through different industries. We look forward to working with Efecte and aiming for some great results.”
Efecte’s Service Management Platform
With the Efecte Platform, organizations can manage and automate any service in the company. These include classic IT service workflows and processes for human resources (HR), facility management, contract management, and many more. Customers can flexibly adapt the software to individual needs without programming knowledge. They can also decide for themselves whether to operate the solution in the Efecte cloud or their private cloud. In this way, Efecte ensures that all customers benefit from the strict European data protection standards and can comply with compliance guidelines. Efecte supports the latest ITIL 4 guidelines, giving customers out-of-the-box access to industry-recognized best practices.
TROIA has more than 12 years of experience in asset management and Big data analytics projects in Slovenia, the Baltics, SE Europe, and the Middle East. TROIA is helping companies use the full potential of collected data, reduce the waste of time due to unplanned repairs, and manage their IT assets more effectively. We are experts in planning, administrating, consulting, and implementing IT solutions. Our primary focus is on Enterprise Asset Management and ITSM, where we have over 100 successful projects.
For more information, contact TROIA:
Rastko Kadijevic, Head of Sales
Efecte helps people to digitalize and automate their work. Customers across Europe leverage our cloud service to operate with greater agility, to improve the experience of end-users, and to save costs. The use cases for our solutions range from IT service management and ticketing to improving employee experiences, business workflows, and customer service. We are the European Alternative to the global goliaths in our space. Our headquarters is located in Finland and we have regional hubs in Germany, Poland, Spain and Sweden. Efecte is listed on the Nasdaq First North Growth Market Finland marketplace.
Steffan Schumacher, COO
+358 50 524 0873
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