Efecte HR Service Management

Efecte HR Service Management

Transparency of operations and advanced analytics provide a unique opportunity for HR professionals to position themselves as fact-based, strategic partners for businesses.

Watch the "Employee Experience 2.0: people Analytics meets HR Service Delivery" webinar recording!

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Digitize your HR Services



Improve employee experience and increase their satisfaction with an intuitive one-stop-shop for HR-related services.

Free your HR team from routine tasks. HR cases and service requests can be automated, recorded, and channeled digitally from the self-service portal to different queues. This will save your team from phone calls and shared inboxes that need to be processed manually. 

Help people managers stay up-to-date with instant data. Governance, demand, resource and cost management will become transparent with our easy-to-use service management solution that works with leading HR tools.

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Improve Your Employee Experience

| Single location for all requests, cases, and information
| Easy communication and instant status updates
| Organize knowledge base articles surrounding all areas of operation

Utilize Your Resources Better

| Automate repetitive task to increase efficiency
| Easily escalate or redirect cases to the appropriate individual
| Seamlessly collaborate across teams for sharing tasks and information
| Co-create online reports

Manage Performance Based on Data

| Request, review and react to service feedback 
| Instantly review operations through real-time graphs, lists and calendars
| Get the full picture by integrating with your existing tools.  
Hr service management

"In 2018, we planned to recruit 1,000 new employees, making easy on- and off-boarding essential. In the past, requests were made with several platforms. Now everything is done using Efecte, which greatly increased productivity."

Petri Nieminen, ICT Manager, Valmet Automotive


Get to know Efecte HR 






Self-Service Portal

Our intuitive self-service portal enables organizations to simplify HR services, improve experience and deliver a competitive edge.

| Fast, intuitive and graphic interface 
| Guided offering linking multiple services such as on-boarding
| Self-help knowledge center for users
| Embedded approvals and company-wide announcements
| Easily customize or add any services to meet your needs
| Limit offerings based on price, role or any other chosen aspect
| A central location for all employees

Service Management Tool

The service management tool allows service providers to easily complete a variety of daily tasks. Users can easily react to or search for key information, review service levels, cases and automate repetitive tasks.

| Easily limit access with role-based permissions
| Sort data based on included information
| Instantly and visually review current service levels
| Graphic, customizable and searchable dashboards
| Visual reporting with exportable graphs and data
| Instant feedback and reporting
| Easily manage service levels, equipment and more
| Record key vendor information and easily manage budgets

Try It Out

Discover how we can simplify your HR Service Management.

Request for a demo

Learn More

Download the Efecte HR Service Management solution description


See it in Action | Efecte Highlights Discover