We decided to start the year off right with our 2022.1 release and focus on fixing many of the bugs and areas that can cause the most frustration and often have gotten overlooked. We prioritized these improvements and bugs based on their ability to have the most significant overall improvement to user experience. While this limited the overall number of new features included within this release, we felt it was an important step as part of our increased focus on end-user experience and quality.
In addition to these general improvements and fixes, we have also included a major development to improve the administration of our AI feature, “Efecte Virtual Coach.” The new admin interface uses drop-down selectors to allow a simplified experience by no longer requiring admins to be concerned about attribute codes. End users will also see an improvement through the ability to view rich text content through the preview window before copying a data card.
But that was not all that we have been up to. We have also taken the first steps needed for the UI developments planned for release later this year and been working on our new self-service product. We will be posting updates about both projects to the Efecte Community throughout the year, so be sure to keep an eye out for our latest developments.
To read about all of the features, improvements, and bug fixes included within this release, please see the complete release notes from the Efecte Community. If you cannot access the community or have questions about upgrading, please contact our service desk.
Be sure to have a look at what was included in our last release: Efecte 2021.4!
May 19, 2022
The 2022.2 release of Efecte is now available for all customers. This release's new functionalities help customers boost the value of their service..
February 17, 2022
We decided to start the year off right with our 2022.1 release and focus on fixing many of the bugs and areas that can cause the most frustration and..