Advanced Administering Efecte Service Management

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Upcoming training dates

17-18.6.2024, English

9 am - 4 pm

24-25.10.2024, English

9 am - 4 pm

28-29.11.2024, Finnish

9 am - 4 pm


Two day advanced course for Efecte Service Management (ESM) Administrators.

Training is available in English and Finnish.

9 am-4 pm EET

Price per person: €2,000

The Advanced Administering course is intended for certified ESM administrators who want to deepen their knowledge of configuration management. This course will provide you tips for troubleshooting and maintenance, knowledge on how to define Elevated User Permissions, create Listeners, manage Handlers, and more.

Course is led by Efecte Senior Consultant or Solution Architect.

Course content 

  • Environment Options 
  • Authentication
  • Role – refresh & EUP permissions 
  • Integrations 
  • E-mail functionalities 
  • Troubleshooting
  • System performance
  • Handlers 
  • Listeners 
  • Events & schedulable tasks 

Register for the training