Administering Efecte Service Management

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Upcoming training dates

21-22.2.2024, German

9 am - 4 pm

12-13.3.2024, Finnish

9 am - 4 pm

9-10.4.2024, English

9 am - 4 pm

28-29.5.2024, German

9 am - 4 pm

11-12.6.2024, Finnish

9 am - 4 pm

Description

Two day course for Efecte Service Management  administrators

Training is available in English, Finnish, and German. 

Finnish, English: 9 am-4 pm EET, German 9 am-4 pm CET

Price per person: €1,500

The Administering Efecte Service Management course will provide you the knowledge and skills required in the everyday management of ESM. This course is intended for Efecte Service Management administrators who manage ESM user rights, roles and licenses, and provide Views and Dashboards for various roles. To attend the course, you need to have completed user training during implementation and/or have the user experience of the system.

Course content

  • Managing users, roles and folders 
  • Managing user licenses 
  • Template structure, layout, and permitted modifications 
  • Role views and Dashboards 
  • Certification test 

Note! Automations with workflow, please check Designing Visual Workflow Automation course.

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