Administering Efecte Self-Service
View all courses
Upcoming training dates
28.9.2023, English
9 am - 4 pm
12.10.2023, Finnish
9 am - 4 pm
24.10.2023, German
9 am - 4 pm
16.11.2023, English
9 am - 4 pm
12.12.2023, German
9 am - 4 pm
14.12.2023, Finnish
9am - 10pm
Description
One day course for Efecte Self-Service administrators
Training is available in English, Finnish, and German.
Finnish, English: 9 am-4 pm EET, German 9 am-4 pm CET
Price per person: €1,100
The Administering Efecte Self-Service Portal course covers ESS administrator’s tasks. The course is intended for those administrators who maintain the service catalogue and ESS settings.
Course content
- Efecte Self-Service terminology and concepts
- Managing forms for incident reporting and services
- Defining approvals (*)
- Role specific services
- Multi-language catalogues
- System settings
- Certification test
* Approvals with workflow automation, please check Designing Visual Workflow Automation course.