Administering Efecte Self-Service
Upcoming training dates
One day course for Efecte Self-Service administrators
Training is available in English, Finnish, and German.
Finnish, English: 9 am-4 pm EET, German 9 am-4 pm CET
Price per person: €1,100
The Administering Efecte Self-Service Portal course covers ESS administrator’s tasks. The course is intended for those administrators who maintain the service catalogue and ESS settings.
- Efecte Self-Service terminology and concepts
- Managing forms for incident reporting and services
- Defining approvals (*)
- Role specific services
- Multi-language catalogues
- System settings
- Certification test
* Approvals with workflow automation, please check Designing Visual Workflow Automation course.