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Administering Efecte Self-Service
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Upcoming training dates
4.12.2024, German
9 am - 4 pm
12.12.2024, Finnish (on-site in Espoo)
9 am - 4 pm
23.1.2025, Finnish (on-site in Espoo)
9 am - 4 pm
6.2.2025, German
9 am - 4 pm
4.3.2025, English
9 am - 4 pm
27.3.2025, Finnish (on-site in Espoo)
9 am - 4 pm
15.4.2025, English
9 am - 4 pm
22.5.2025, Finnish (on-site in Espoo)
9 am - 4 pm
27.5.2025, German
9 am - 4 pm
17.6.2025, English
9 am - 4 pm
Description
One day course for Efecte Self-Service administrators
Training is available in English, Finnish, and German.
Finnish, English: 9 am-4 pm EET, German 9 am-4 pm CET
Price per person: €1,100
The Administering Efecte Self-Service Portal course covers ESS administrator’s tasks. The course is intended for those administrators who maintain the service catalogue and ESS settings.
Course content
- Efecte Self-Service terminology and concepts
- Managing forms for incident reporting and services
- Defining approvals (*)
- Role specific services
- Multi-language catalogues
- System settings
- Certification test
* Approvals with workflow automation, please check Designing Visual Workflow Automation course.