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Tech Debt: Addressing the Problem and Building for a Digital Future

Tech Debt is Inevitable But Not Unmanageable

Every organization has some level of tech debt created from their need to use multiple systems to complete, manage, or automate their daily tasks and business-critical services. Some of these systems are more advanced, others are easy to use, and some never receive updates and might even use outdated technologies. These aspects and many others lead to tech debt or the increased cost in time or work when adding new systems or services.

So how can we get our tech debt under control?

This eBook will go through three core questions relating to tech debt, including; why it matters now, what are your options, and how can you reduce the impact of tech debt in future systems?

Here is an overview of these questions!

Why does it matter now?

Tech debt is quickly becoming something many organizations' can no longer manage. This is primarily due to three key trends over the past few years: technology developments, cultural developments, and regulatory developments. Some organizations might not have felt the effects of every one of these trends, but you will in time.

What are your options?

When dealing with tech debt, the first question to answer is this, "is the debt becoming too much to carry." Tech debt is just the cost of doing business; it isn't something that can be eliminated, only mitigated. That is why it is vital for companies first to evaluate how large of a problem each particular system is, concerning the debt it creates. But how can you get started with this evaluation, who needs to be involved, and what are the first steps?

How can we reduce the impact of tech debt in future systems?

If you're looking to add a new service management system or even dramatically overhaul or expand your current IT, HR, access right, or any other system, it is critical to consider the potential tech debt created by these new systems. 5 key areas that often drive tech debt are:

  1. Processes
  2. Expertise
  3. Design and Usability
  4. Functionality
  5. Expandability

To find out more about these areas of tech debt, please download our eBook!

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