Tiera provides outsourcing ICT Services to its customers by using the Efecte Platform to digitalize and automate the service support and delivery processes. In addition to ICT services, Tiera provides Efecte platform solution offerings for its customers for various service management and identity and access management use cases like IT, HR, Finance, Legal, and Customer support.
Elmo provides its customers wide range of ICT Services by using Efecte Platform. On top of its customers’ ICT functions, Elmo extends Efecte’s solution to new usage scenarios like HR or Financial Service Management, or Customer Service Management.
KPMG Finland is Efecte's Value Added Reseller in Identity Management. From definition to implementation and everyday maintenance, KPMG offers comprehensive solutions based on Efecte's technologies.
Spellpoint is Efecte's Value Added Reseller in Identity Management. In addition, Spellpoint is our Service partner, complementing our own service delivery organization as a trusted subcontractor in customer projects.
Efecte and HiQ cooperate in the integration solutions for service management, enabling agile and modern ways to integrate into almost any technology (such as SAP or SalesForce). Efecte makes use of HiQ's iPaaS in its own Cloud offering when the customer needs integration capabilities in their own on-premise data center.
Efecte has integrated Giosg Live Chat services as part of our Efecte solution. The multi-room chat solution provides next-generation chat capabilities to Efecte’s customers. The solution excels in usability both for chat operators as well as chat end-users.
As a part of Efecte Service Management Solution, we resell Miradore's Device and License Management solutions. This enables our customers to enrich their IT Service Management system with versatile device inventory and license information.
Efecte and Snow Software have developed a solution between their services that enables our customers to enrich their IT Service Management system with versatile information about their infrastructure, licenses, and agreements.
Adding ultimate.ai to Efecte's multi-room chat solution, customers can automate most of their common questions and support their live agents by providing AI-powered answer recommendations. This enables Efecte's customers to make the most of their help desk resources.
By combining Efecte and Applixure, your IT department and IT service providers can automatically collect and link a wide range of information surrounding the devices and applications maintained within Efecte's CMDB.