Niilo Fredrikson

Keynote sessions:

  • Digitalization & Automation in Europe

    Niilo is passionate about European technology and growth. He will kick off the keynotes by sharing his thoughts on European digital platforms, where we are today, and why growing them is so critical for the future of this part of the world.


    Efecte - the company behind Digitalize & Automate 2021 - helps service organizations digitalize and automate their work. Niilo will be sharing what it means to be the European Alternative to the global service management platforms, and how you can benefit from it as a customer, partner or aspiring service management professional.

  • 15.15 - 16.00 CEST 16th September 2021, EVENT SUMMARY AND CLOSING

Hi I'm Niilo Fredrikson, the CEO of Efecte. My passion for European digital platforms has only gotten stronger during the past year and that's why I'm so thrilled to invite you to Digitalize and Automate 2021.

This year there will be three experiences tailored for three very special groups of people. For the first time, we will welcome all students who are interested in digitalizing and automating Europe. We will also host again thought leaders interested in European digital platforms. And of course, there will be a super exciting agenda for service management enthusiasts who want to hear and share the latest best practices, innovations, and solutions in service management. If any of these resonates, you should know registration is open.

Efecte is on a mission to help service organizations digitalize and automate their work. We believe that European digital platforms have a big role to play there. I look forward to seeing you at this years’ Digitalize and Automate 2021. 

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