| 9:00 – 9:15 CET |
New day, new dawn! Let's take a deep dive into our technical solutions! Pick the tracks close to your heart or jump from one to another. |
| 9:15 – 10:00 CET |
ITSM in 2025 – Will AI and Agile Replace the Traditional Service Desk?
Find out more!
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| 10:00 – 10:50 CET |
ITSM - Automating the Next Generation CMDB
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HR - Automate the routines and focus on people!
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IAM - How to digitalize your identity governance?
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| 10:50 – 10:55 CET |
Greetings from the Nordics! Service Management plays a significant role in a variety of industries that are focusing on growth, and the future is looking bright. Come hear the latest news from the Nordics (in Swedish and Finnish)!
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Greetings from Germany! Service Management plays a significant role in a variety of industries that are focusing on growth, and the future is looking bright. Come hear the latest news from Germany (in German)!
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| 10:55 – 11:40 CET |
Winning Customer Experience:
How to bake the best Customer Experience cake?
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DACH: Efecte-Anwenderbericht /Efecte customer testimonial: Rudolf Schraml,
Head of Global IT Service Management,
Rödl & Partner
Find out more!
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Partner showcase videos
See the partners!
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| 11:45 – 12:45 CET |
KEYNOTE: Steffan Schumacher, COO Efecte: Digitalizing the Efecte customer experience
Find out more!
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| 12:45 – 13:35 CET |
Privacy and Security:Achieving ISO/IEC 27001:2013 certification using Efecte
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DevOps at Efecte: building and deploying SaaS applications upon an inhouse solution
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Efecte Partner Program - Building Joint Success
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| 13:35 – 14:00 CET |
Niilo Fredrikson, CEO Efecte will sum up the event: How do we leverage towards growth and prosperity with the tech solutions available today?
How do you challenge the Goliaths of your business, and how can we help you pick the right stones for it?
Find out more!
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