A-Insinöörit assists developers, builders, property developers, and housing companies in succeeding in their projects by providing all planning and project management services for residential, industrial, and infrastructure projects. Collaboration with Efecte began in 2020 with an ITSM project. With the digitalization and automation of IT service management processes, there appeared a need to extend the same user-friendly, up-to-date, and scalable service experience to identity and access management.