Administering Efecte Self-Service

Training is available in English, Finnish, and German. 

Finnish, English: 9 am-4 pm EET, German 9 am-4 pm CET

Price per person: €1,100

The Administering Efecte Self-Service Portal course covers ESS administrator’s tasks. The course is intended for those administrators who maintain the service catalogue and ESS settings. 

Course content 

• Efecte Self-Service terminology and concepts 
• Managing forms for incident reporting and services 
• Defining approvals (*)
• Role specific services 
• Multi-language catalogues 
• System settings 
• Certification test

* Approvals with workflow automation, please check Designing Visual Workflow Automation course.