- The best ITSM-knowhow on the market today
- Full lifecycle: Definition, delivery, configuration, support
- Training brings new skills into your organization
Make deployment easy, save time and get support from our expert team
Make sure you get the most out of your Efecte solution. Our ITSM services cover the entire lifecycle of your solution from smooth deployment to operational management services. With our professionals you always have the latest service management expertise and ITSM at your disposal.
Smooth deployment saves time
Efecte solution deployment is agile and offers the best time-to-market. Less time means less work and enables higher ROI. We can guide you through Efecte implementations regardless of whether it’s an on-premise or cloud deployment.
Efecte Professional Services offer expert consultancy in Efecte Edge area. Our solution consultants advise and configure Efecte Service Management, Efecte Self-Service and Efecte Identity Management solutions for customer needs. Professional Services handle implementation projects, Efecte Care Consultancy sessions and customer development needs.
Efecte Academy increases your organization’s ITSM knowledge. The Public Training Sessions concentrate on Efecte’s ITSM products and how to best utilize them. We also tailor and customize training sessions based on your needs. Get more information and check our training schedule.
Support & Operations
As an Efecte customer, our Service Desk team is here to serve you. Customers have rewarded us with high customer satisfaction ratings. We go the extra mile to keep it that way. Get basic level support via email or phone in Finnish and English for your Efecte Administrator. When you’re looking for more extensive support, take a look into our Care Service plan and Solution Advisory Services. Read more also about our Cloud Operations Services.
To gain full advantage of toolsets, customer specific service and process models have to be recognized. To assure Customer value realization, Efecte offers service and process consultancy services for Efecte Edge Enterprise Management implementations.