Cloud-based Service Management
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Library

Get inspired with eBooks, market reports, and white papers.

Library

Get inspired with eBooks, market reports, and white papers.

Enterprise Service Management Resources

All of our Enterprise Service Management content, in one place.

Showing out 1 - 4 of 4 (Show 12)

Enterprise Service Management - A path towards a digital organization

Enterprise Service Management, Ebook

Our Ebook provides you with guidance and thoughts about how Enterprise Service Management can drive the digital transformation in the company, which steps have to be observed and what you should pay attention to in order to implement a successful ESM strategy.

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ISG Provider Lens™ Quadrant Study ESM 2021

Enterprise Service Management, Market Report

Efecte has been identified as Rising Star for Enterprise Service Management Tools in Germany by ISG in 2021.

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IDG Study 2021 - ITSM / ESM Market Trends in Germany

IT Service Management, Enterprise Service Management, Market Report

Report answers questions like; What is the impact of the Corona pandemic on IT Service Management? Is IT ready for digitalization?

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Digitalize and Automate 2021

IT Service Management, Enterprise Service Management, Digitalize and Automate 2021, Events

#1 ITSM event in Europe took place in September 2021 with 1800 attendees from 22 countries. Day 1 covered key notes on how to drive digital growth in Europe while day 2 was focused on Efecte's product news and customer experience.

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