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Enterprise Service Management Resources
All of our Enterprise Service Management content, in one place.
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Digitalize and Automate 2021
IT Service Management, Enterprise Service Management, Digitalize and Automate 2021, Events
#1 ITSM event in Europe took place in September 2021 with 1800 attendees from 22 countries. Day 1 covered key notes on how to drive digital growth in Europe while day 2 was focused on Efecte's product news and customer experience.
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IDG Study 2021 - ITSM / ESM Market Trends in Germany
IT Service Management, Enterprise Service Management, Market Report
Report answers questions like; What is the impact of the Corona pandemic on IT Service Management? Is IT ready for digitalization?
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ISG Provider Lens™ Quadrant Study ESM 2021
Enterprise Service Management, Market Report
Efecte has been identified as Rising Star for Enterprise Service Management Tools in Germany by ISG in 2021.
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Enterprise Service Management - A path towards a digital organization
Enterprise Service Management, Ebook
Our Ebook provides you with guidance and thoughts about how Enterprise Service Management can drive the digital transformation in the company, which steps have to be observed and what you should pay attention to in order to implement a successful ESM strategy.
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Tampere Universities
Enterprise Service Management, Customer Case
Tampere university merger leveraged unifying of service management systems
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Alko
Enterprise Service Management, Customer Case
Speaking the same language - Alcohol retailer takes control over enterprise services.
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