Cloud-based Service Management
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Library

Get inspired with eBooks, market reports, and white papers.

Library

Get inspired with eBooks, market reports, and white papers.

Customer Case Resources

All of our Customer Case, in one place.

Showing out 1 - 9 of 9 (Show 12)

IT Service Provider Shifted to Agile ITSM in 1,5 weeks

IT Service Management, Agile, Customer Case

Get acquainted with our customer example, where an IT Service Provider digitized and automated their service processes in just 1,5 weeks. You can see the benefits realized below and download the case.

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Istekki

IT Service Management, Customer Case

Solving customer problems at once: IT service provider replaces several legacy systems with one.

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Finavia

HR Service Management, Customer Case

Efficient management of many types and large number of contracts and agreements.

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Valmet Automotive

HR Service Management, Customer Case

Saving time and money: Valmet Automotive efficiently manages annual influx of 1,000 new employees

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Keusote

Identity and Access Management, Customer Case

Efecte’s IAM solution allows Keusote to manage their 5000+ identities using a single, unified system.

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The Church of Sweden

IT Service Management, CMDB, Customer Case

Flexible IT Service Management for a unique organization: How the Church of Sweden extends support to 24 000 global users.

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Tampere Universities

Enterprise Service Management, Customer Case

Tampere university merger leveraged unifying of service management systems

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Alko

Enterprise Service Management, Customer Case

Speaking the same language - Alcohol retailer takes control over enterprise services.

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ICT Elmo and AINS Group

IT Service Management, Customer Case

Transparency and efficiency for a unique ICT alliance.

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