Cloud-based Service Management
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Library

Get inspired with eBooks, market reports, and white papers.

Library

Get inspired with eBooks, market reports, and white papers.

Enterprise Service Management Resources

All of our Enterprise Service Management content, in one place.

Showing out 1 - 8 of 8 (Show 12)

Enterprise Service Management - A path towards a digital organization

Enterprise Service Management, Ebook

Our Ebook provides you with guidance and thoughts about how Enterprise Service Management can drive the digital transformation in the company, which steps have to be observed and what you should pay attention to in order to implement a successful ESM strategy.

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ISG Provider Lens™ Quadrant Study ESM 2021

Enterprise Service Management, Market Report

Efecte has been identified as Rising Star for Enterprise Service Management Tools in Germany by ISG in 2021.

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IDG Study 2021 - ITSM / ESM Market Trends in Germany

IT Service Management, Enterprise Service Management, Market Report

Report answers questions like; What is the impact of the Corona pandemic on IT Service Management? Is IT ready for digitalization?

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Enterprise Service Management als Treiber der digitalen Transformation

Enterprise Service Management, Ebook

Wie Enterprise Service Management die digitale Transformation im Unternehmen vorantreiben kann, welche Schritte es dabei zu beachten gilt und worauf Sie unbedingt achten sollten, um eine erfolgreiche ESM-Strategie zu implementieren, finden Sie in unserem Ebook.

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Digitalize and Automate 2021

IT Service Management, Enterprise Service Management, Digitalize and Automate 2021, Events

#1 ITSM event in Europe took place in September 2021 with 1800 attendees from 22 countries. Day 1 covered key notes on how to drive digital growth in Europe while day 2 was focused on Efecte's product news and customer experience.

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Sovellusten rakentaminen Efecten päälle

IT Service Management, Enterprise Service Management, Webinar

Opi kuinka voit rakentaa organisaatiosi Efecte-alustan päälle mitä tahansa prosesseja, raportteja ja lomakkeita ja hyödyntää Efecteä entistä laajemmin.

Katso nauhoitus

Tampere Universities

Enterprise Service Management, Customer Case

Tampere university merger leveraged unifying of service management systems

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Alko

Enterprise Service Management, Customer Case

Speaking the same language - Alcohol retailer takes control over enterprise services.

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