Cloud-based Service Management

Library

Get inspired with eBooks, market reports, and white papers.

Library

Get inspired with eBooks, market reports, and white papers.

Agile Ebook

All of our Agile Ebook, in one place.

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ITIL 4: Agile revolution or repackaging the old?

IT Service Management, Agile, Ebook

ITIL 4 was released in late February 2019. What are the differences to ITIL V3 and what is the added value offered by the new version of the best practice framework for companies and their IT departments?

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Agility Made Easy - Your Introduction into Agile

Agile, Ebook

What is agile, it's values and principles, favorable conditions, and some of the methodologies and tools used; serving as an introduction for newcomers and a refresher for seasoned veterans.

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Six Pitfalls to Avoid on Your Way to Agile Service Management

Agile, Ebook

Agile Service Management has been on the agenda of most IT leaders for some years now. This guide will help you avoid 6 of the most common pitfalls when applying agile in practice on your service operations.

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