Problem Management

In some cases, incidents can only be resolved with workarounds and preventing the same incident from reoccurring can only be done with deeper root cause analysis. Problem management is a dedicated process to analyze complex issues. Incident and change management must be closely linked to problem management in order to receive professional analytics.

Back to Efecte ITSM

Buyers guide cover-1

Cover_AI 4th Gen of automation ebook-581871-edited-466838-edited

ITSM Solution Description (click here)

Discover how we can simplify your IT Service Management.

Request a demo or consultation meeting