Customer cases

Efecte works with mid-size and large customers, as well as public organizations in the Nordic countries and Europe. We have more than 300 customers and experience of over 1000 customer implementations.

Customer cases

Efecte works with mid-size and large customers, as well as public organizations in the Nordic countries and Europe. We have more than 300 customers and experience of over 1000 customer implementations.

What do our customers think of us?

Flexible - Agile - Easy to use - Adaptable - Safe - Effective - Cost Efficient - Easy to Deploy

How have we helped our customers to digitalize and automate?

When the coronavirus spring congested Vepsäläinen's customer service, it was time to take action.

Vepsäläinen is a Finnish chain selling design furniture and interior products, where sustainable design and quality have always been drivers of business and e-commerce development. As customer flows shifted online due to the pandemic,..

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A-Insinöörit and IGA - Increasing Efficiency with a Single Platform Approach

A-Insinöörit assists developers, builders, property developers, and housing companies in succeeding in their projects by providing all planning and project management services for residential, industrial, and infrastructure projects...

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The perfect tool for everyday life - How ISS uses Efecte

ISS is the world's leading provider of Integrated Facility Services and ISS Palvelut Oy is the leading player in its field in Finland. Global operations enable ISS to provide consistent services to multinational clients in their offices in..

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InfoCare customers - happy Efecte Chat for Service Management users

InfoCare is the leading Nordic provider of innovative IT solutions and has been a customer of cloud-based Efecte IT Service Management since 2016. InfoCare's own device management and customer service requests are handled by Efecte.

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The Somerset Cancer Register

Solutions from Efecte: Contract management Customer Lifecycle Management Product management Customer Service Management (ticketing) Service Level Management Self-Service for customers Key benefits: Fit-for-purpose workflows for Customer..

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Valmet Automotive streamlines identity and access management for 5000 with Efecte IGA solution

Solutions: Efecte Identity Governance Administration (IGA) Efecte IT Service Management (ITSM) Key benefits: Significant time savings through automated provisioning of new users to AD Lower risk and error through automated, workflow-based..

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DataEnter

”What we wanted, was a modern solution that would evolve as our needs evolve.” One size fits all does not apply when choosing a service management provider. It all starts with evaluating the needs and situation of your organization and..

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Musti Group

Musti Group has an over 270-store chain of pet specialty retailing that annually serves over a million pets and their “parents.” The company has grown to be more than ten times bigger than its closest competitor in the Nordic market. On..

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Istekki

Istekki Oy was founded in 2010 when Kuopio city and Kuopio university hospital combined and outsourced their IT management resources. Now Istekki employs more than 550 people in four cities and serves more than 30 cities, municipalities,..

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Finavia

The Company: Finavia ensures high-quality services at Finnish airports Finavia is the key service provider for the planning and construction of airport infrastructure and airport maintenance at 20 airports in Finland. Finavia continuously..

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Keusote

How Keusote, the Joint Social Welfare and Health Care Authority of Central Uusimaa, automated its identity and access management. Efecte’s IAM solution allows Keusote to manage their 5000+ identities using a single, unified system. Keusote..

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The Church of Sweden

In 2017, the Church of Sweden started the procurement process for a CMDB (Configuration Management Database) with the main purpose of being able to improve the support of ITIL processes in the organization. However, selecting Efecte as a..

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