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Edge for HR Service Management

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Digitize HR Service Management

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Improve employee experience and increase their satisfaction with an intuitive one-stop-shop for HR-related services.

Free your HR team from routine tasks. HR cases and service requests can be automated, recorded, and channeled digitally from the self-service portal to different queues. This will save your team from phone calls and shared inboxes that need to be processed manually. 

Help people managers stay up-to-date with instant data. Governance, demand, resource and cost management will become transparent with our easy-to-use service management solution that works with leading HR tools.

Give your HR an Edge

Improve Your Employee Experience

| Single location for all requests, cases, and information
| Easy communication and instant status updates
| Organize knowledge base articles surrounding all areas of operation

Utilize Your Resources Better

| Automate repetitive task to increase efficiency
| Easily escalate or redirect cases to the appropriate individual
| Seamlessly collaborate across teams for sharing tasks and information
| Co-create online reports

Manage Performance Based on Data

| Request, review and react to service feedback 
| Instantly review operations through real-time graphs, lists and calendars
| Get the full picture by integrating with your existing tools.  
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"In 2018, we planned to recruit 1,000 new employees, making easy on- and off-boarding essential. In the past, requests were made with several platforms. Now everything is done using Efecte Edge, which greatly increased productivity."

Petri Nieminen, ICT Manager, Valmet Automotive

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Get to know Edge for HR 

 

 

 

Self-Service Portal

Our intuitive self-service portal enables organizations to simplify HR services, improve experience and deliver a competitive edge.

| Fast, intuitive and graphic interface 
| Guided offering linking multiple services such as on-boarding
| Self-help knowledge center for users
| Embedded approvals and company-wide announcements
| Easily customize or add any services to meet your needs
| Limit offerings based on price, role or any other chosen aspect
| A central location for all employees
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Service Management Tool

The service management tool allows service providers to easily complete a variety of daily tasks. Users can easily react to or search for key information, review service levels, cases and automate repetitive tasks.

| Easily limit access with role-based permissions
| Sort data based on included information
| Instantly and visually review current service levels
| Graphic, customizable and searchable dashboards
| Visual reporting with exportable graphs and data
| Instant feedback and reporting
| Easily manage service levels, equipment and more
| Record key vendor information and easily manage budgets

HR Stories

Try It Out

Discover how we can simplify your HR Service Management.

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Download the Edge for HR Service Management solution description

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