Aki Ylivarvi
Efecte presentation at 11:00 – 11:30 CEST on 16th September 2021:
Self-service to Meet Today's Employee Expectations
Aki will discuss modern self-service and how to measure it and what is the business value of self-service. In addition, Aki will present Efecte vision of a modern self-service and the trends linking to it.
Aki is the product manager of Efecte Enterprise Service Manager and has a strong background in ITSM product development, services, and sales.